Wednesday, June 19, 2019

June 18, 2019 meeting of the Baltimore County Animal Svcs. Advisory Commission

Hi, everyone. We covered a lot in our latest meeting. Let's get to it.

                        June  18, 2019 meeting
                                 Baltimore County
               Animal Services Advisory Commission


1. Call to Order

2. Roll Call (Determination of a Quorum) In attendance were Maryanne Bailey, Joy Freedman, Ann gearhart, Roy Plummer, Julie Salter, Larry Townsend, and Janice Vincent (by phone)

3. Approval of April, 2019 and May, 2019 minutes-At our last meeting we were not able to approve the April minutes. We did so at this meeting. here are the April minutes as approved:

April 16, 2019

The thirty-eighth regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, April 16, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Maryanne Bailey, Joy Freedman, Ann Gearhart, Roy Plummer, Julie Salter, Larry Townsend, Janice Vincent and Julianne Zimmer.


Minutes from the March 19, 2019 meeting were motioned and approved as submitted.

Motion – 

Motioned by: Larry Townsend
Second by: Anne Gearhart
Decision: Approved

Dr. Donatelli

Dr. Lucia Donatelli shared her work history. She is the current Bureau Director of Prevention, Protection and Preparedness, which covers communicable diseases. 

Her responsibilities at the Baltimore County Health Department include Animal Services. 
Dr. Donatelli discussed the current search for a new Chief of Animal Services. She is on the interview panel. A few applications have been submitted, but the position is still open. She said they want someone with animal control and shelter experience, someone who is compassionate and collaborative, is a good manager and a good supervisor and wants to work with community.  

She said BCAS is working on expanding foster and volunteer programs, working on more opportunities for staff and volunteer training, trying to be more geared toward being more customer service oriented. The staff wants to do more community education, and she said she supports that.
Next month BCAS will once again separate the duties of Animal Control workers and shelter staff. (The previous Administration had joined the two jobs under the title Animal Service Officer. This had meant that ASO’s on some days worked at the shelter and some days on the road in Animal Control.) Dr. Donatelli said it had been clear that it had not worked to join the two positions. 
 She said the real change will come when we have a new chief who can evaluate programs and put their own stamp on the operation.

Deborah said the Commission wants to be a part of the process going forward. She said she would like to see the Liaison Committee re-formed when the new chief is in place. Dr. Donatelli said she would consider this. 

Joy and Deb are concerned about those who find strays but fail to turn them in to animal SERVICES even though the County requires all strays to go to BCAS. Dr. Donaltelli said that BCAS does try to contact those who have found strays when they learn about it, but that these people are often angry to be contacted and accuse BCAS of harassing them.

Deb would like Baltimore County to enact a TNR law like the law in Baltimore City. Dr. Donatelli said TNR is complicated. There are issues from both viewpoints. Dr. Donatelli suggested the commission make a recommendation to the County Executive about TNR legislation. 

There was a recent incident where a mobile home park hired a third party trapper for cats on the property. , Dr. Donatelli says property management was called and advised of laws and TNR program. She also spoke with the third party trapper about humane trapping. The cats that came in were all TNR’d.
Dr. Donatelli suggested holding the next Commission meeting at BCAS.

Sam O’Neil, Senior Adviser in the Office of County Executive was also in attendance at the meeting.  
She said this is a new administration and that Johnny Olsziewski ran on a community-driven platform of transparency and connectedness. 
She thanked the Commission members for their diligence and said the Administration has confidence in HHS to put a plan together that addresses concerns and that responds to some of the areas brought up in the op ex report commissioned by co exec’s office. She said it will take some time and transitions are tough…but that this Administration is trying to be as responsive as possible. 

Ann asked if it would help to know stray policies in surrounding jurisdictions. Ann is willing to collect that information. 
Commission Membership

         Welcome to Julie Salter. Commission members introduced themselves. She is from the Towson area. She was interested in veterinary medicine in college, then switched to advertising and public relations. She loves animals and has a baking business, called Quite a Stir. She also works with the arthritis foundation and would like to find a way to connect animals with handicaps with people with handicaps. She believes that strong communication and public relations is needed for BCAS.

Notes for April Meeting

Questions were sent to the Department of Health Public Information Officer, Stacie Burgess, for a response. All of the questions were distributed to the members only. Deb would like to see training for new adopters. Standard Operating Procedures are still in draft form and working on revisiting these..

Deborah asked Stacie about the guinea pig situation. Stacie said Dr. Branch has taken appropriate action concerning this matter. 

OpEx Report Summary

The OpEx report looked at the effectiveness of Baltimore County Animal Services operations, but it did not address policy decisions or staff salaries, services and practices and none of the shelter staff or commission members were interviewed. Deborah provided a summary of the OpEx report to the Commission members.

 Communication has increased between the animal abuse team and the shelter. They are having meetings on a regular basis now. It is recommended that monthly meetings occur between volunteers and management. 

Julianne suggested that a small sampling of employees and volunteers should come to these meetings to discuss things, since they would have a good input. 
Deb said this kind of exchange of information could be accomplished through the liaison committee. Joy SAID they may want to discuss some subjects without administrators present. Julianne would like to see the commission have the ability to attend volunteer and employee meetings, in order to be able to help the shelter with what they need.

The issue of BCAS’s TNR program was discussed. Cats are being dropped off as much as a half mile away from where they were picked up, when it should be no more than 300 feet.
Deb reached out to a TNR person from another jurisdiction, who explained that while some cats may roam as far as a mile from their source of shelter and food, not all do. And even those that do don’t roam a mile in all directions. So dropping off cats a distance away from where they were trapped can often result in cats not knowing how to get back to their source of shelter, food and water. 

General assembly 

Animal bills that passed  in this year’s General Assembly session… – Protection of Animals from Sexual Abuse – Criminal Law- Animal Sexual Abuse HB 641: Makes animal sexual abuse a felony, closes loopholes in the current law, and strengthens Maryland’s prohibition against sexually abusing animals such as those who allow others to sexually abuse their pets, often for profit. Judges can order a defendant not be allowed to own or reside with animals and may also order a convicted abuser to undergo and pay for psychological counseling. Studies have shown that violence to animals has a direct correlation to abuse of children. Sponsored by Delegate Atterbeary and Senator Lee. Signed by Governor Larry Hogan on 4/18/19.
Extending the Ban of Cownose Rays Killing Contests – SB 143/ HB 213: In these cruel contests, participants compete to kill hundreds of Cownose Rays who migrate into the Chesapeake Bay while they are pregnant and then throw the dead animals back into Chesapeake Bay. This legislation extends the moratorium on these brutal contests until the Department of Natural resources creates a species management plan. Sponsored by Senator Young and Delegate Stein. Signed by Governor Larry Hogan on 4/30/19.
Cruelty to Animals – Payment of Costs – SB 152/HB 135:  Allows judges to award restitution to agencies for the costs of caring for animals seized due to cruelty. Sponsored by Senator Ready and Delegate Moon. Signed by Governor Larry Hogan on 4/18/19.

On a national level, there is a US Senate bill known as the Heart Act. HEART stands for Help Extract Animals from Red Tape. The bill would expedite the disposition process for animals seized in federal animal fighting cases and ensure the financial responsibility for the cost of the animals’ care. 

Deborah provided letter templates to send to lawmakers for anyone who wanted to urge passage of this bill.

BCAS Visit – Joy has been approved as a BCAS foster..She urged Commission members to become involved at BCAS. She also hopes employees and volunteers will reach out to the Commission with ideas about education programs and public relations for BCAS. She would like to see classes at BCAS and in the community.

Roy mentioned that when BCAS’s Cuddle Shuttle went to Northpoint, he offered to help but was told he could not because he is not a shelter volunteer. . 

Ann went through training as a volunteer. She said she could coordinate for commission to help with events with the cuddle shuttle. 

Anne would like to have BCAS information given to real estate agents to distribute to new home owners in Baltimore County and wants a FEMA brochure needs to be distributed in adoption packages. 

Janice mentioned a national organization called Dogs for Deployment. This is a foster program for dogs belonging to people who are being deployed in the military. Janice would like to give this information to vet offices and at the shelter. 

Any other business?

Joy announced she is resigning from the Commission effective in September 2019.Joy has been on the Commission since its inception in 2015, and has played an enormous role in the Commission’s work.  She thanked everyone. Once she retires from the Commission she promised   to remain active supporting the shelter. 

One of the volunteers in attendance suggested that those who attend meetingS BE allowed to speak. Deb proimised to find out if this can happen. She said she would contact Tom Bostwiuck WHO is the counsel to the County Council and is a laision to the Commission.  

Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, May 21, 2018 at Drumcastle Government Center, 6401 York Road, 3rdfloor, Main Conference Room at 6:30 p.m.


Motion to adjourn
Motion by: Roy Plummer
Second by: Ann Gearhart
Motion approved.

Adjourned at 8:10 p.m."

We also approved minutes from our May meeting. Here they are as approved:

May 21, 2019

The thirty-ninth regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, May 21, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Maryanne Bailey, Joy Freedman, Roy Plummer, Julie Salter, Larry Townsend, Janice Vincent and Julianne Zimmer.


Minutes from the April 2019 meeting will be sent via email for approval.

Motion – 

Motioned by: Larry Townsend
Second by: Anne Gearhart
Decision: Approved

Search for Chief of Animal Services
The Health Dept. continues its search for a new Chief of Animal Services. Prior to the county’s interviews with candidates, Deborah sent an email to Stacie Burgess (Chief of Communications for the Health Dept.) saying the Commission would like to have input as to the kind of person the Commission would like the County to hire. Ms. Burgess asked for an email ASAP so Deborah sent one concerning the kind of person the Commission would like to see hired as Animal services Chief.

Joy feels that the Commission should be a part of the interview process since members have a lot of knowledge about the shelter and about sheltering in general.  
Deb said she spoke with Samantha O’Neil some time back and mentioned that the Commission would like to be part of the interview process. Sam indicated the Administration didn’t want to set a precedent for other commissions. 

Joy said that one of the visions we support is a public/private partnership. 
Deb thinks it would be ideal to consider a merger with BARCS. 

Julianne questioned whether anyone has assembled a five year business plan to introduce to the County Executive. 

If the county does choose to go to a public private partnership or a merger with BARCS, county funding would have to continue for some time, allowing a chance for fundraising efforts to bear fruit. 
First Quarter Statistics

BCAS first quarter stats were reviewed as well as a comparison of these numbers with the numbers from the first quarter of 2018. The numbers are not much different.. Next quarter’s numbers will be more revealing as they will be the first stats where Gary Klunk and Dr. Melissa Jones will not have been in charge.

Changes at BCAS

There is no longer a guard at the entrance to the shelter.
Volunteers no longer have to sign out for a key to use the restroom.
The public will now be allowed to go into the stray hold room to see if their pet is there.
A new greeter volunteer position has been added on the weekends allowing volunteers to welcome visitors to the shelter, provide info, and I think take people back to see the animals.

The Lawsuit

A lawsuit filed in 2014 against Baltimore County by a number of years ago by animal advocates claiming mismanagement of BCAS can move forward
after the Maryland Court of Appeals ruled that taxpayers have the right to sue jurisdictions to prevent waste or mismanagement of their tax dollars.

Next Door

Commission members discussed a recent social media post concerning a citizen finding an animal and rehoming it, rather than taking it to BCAS. This may have occurred in Baltimore City, since it involved a phone call to 311. 

Roy mentioned a story about a friend who had captured a raccoon in his trashcan, called animal control which did not respond and told him to call police who told him to call a private trapper, whom he had to pay $100 to remove the raccoon. 

Hot Car Protocol

A post on the Next Door app concerned a dog left in a car. Someone called police who said they could do nothing unless it was AT LEAST 85 degrees outside. Deborah emailed Stacie and Sam about this incident asking what is the protocol for this in the police department. She expressed serious concern since a car can heat up very quickly even on days when it is not 85 degrees outside.

Someone looked online and found an item indicating Maryland is one of 19 states that law enforcement and animal control officers are able to break into a vehicle to release an animal from a hot car. The animal has to look distressed. 

Commission Annual Report

Would like to get a committee together to work on our annual report. 


Deb learned that she is allowed to permit those attending meetings to speak. So the Commission now has a sign up sheet for those who wish to talk at the end of the meetings.

Commission Announcement

Julianne announced she will resign from the commission, as soon as the Administration chooses someone to replace her. Julianne has been an active Commission member, and Deborah thanked her for her service on the Commission. 

Any Other Business?

Joy wants to know the future of the Rescue Well grant. Deborah said she would attempt to find out.

One of those in attendance talked about some concerns: There is no one to ask when there are questions as to what to do with behavior problem dogs. There are not many volunteers trained to walk the dogs with behavioral problems. 
Dogs are only getting out once a day for thirty minutes maximum. 
She said BCAS needs kuranda dog beds. Julianne will contact a woman she knows to see if she can help provide these beds. . Also need slip lead leashes. Julianne said she can donate some slip leads. 
There is an amazon wish list. 

Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, June 18, 2019 at Drumcastle Government Center, 6401 York Road, 3rdfloor, Main Conference Room at 6:30 p.m.


Motion to adjourn
Motion by: Larry Townsend
Second by: Janice Vincent
Motion approved.

Adjourned at 7:51 p.m."

4. New Business-
It’s important to say up front with many of these issues under New Business that we recognize that BCAS is in a period of transition…that there is no leader permanently at the helm…that many things will surely change once leadership positions are filled. That said…the Animal Services Advisory Commission is here to advise. We want to make sure our advice is not perceived as criticism. But it is important that we continue to be vigilant and continue examining all pertinent issues as we go forward so that we continue to do our job.
We know that the Health Dept. is working diligently to find the right people to move BCAS in the right direction with tremendous support in this effort from the County Executive’s office.

a. Search for Animal Svcs. Chief
As you may know, the listing for the Chief of Animal Services position was removed from the County site and then was posted again. The county had chosen a candidate for the job who unfortunately decided it wasn’t the right fit. So we are back to square one. I know of one person who is applying who I think is a very strong candidate. And there are others who we’ve been told have applied.

b. Animal Abuse Team
The Animal Abuse Team is being dismantled as  of July 1st.  I spoke with Shawn Vinson, the public Information Officer for the County Police, and he explained that they looked at the type of calls and number of calls that the animal abuse team was responding to and felt that the volume of calls didn’t warrant having a unit just dedicated to these cases.  The process now will be basically what it was before the Animal Abuse Team was created.
If someone calls 911 a patrol officer will respond and start the initial investigation. That officer’s report will  go to the Investigative Services Team for that precinct. There are Investigative Service Teams in each precinct.
Detective Monica Ward, who has been a member of the Animal Abuse Team, will work out of the Criminal Investigations Bureau but will also coordinate investigations between the police, the Health Dept. and the States Attorney’s office.  We’re going to have to see how this works out. We’ll have to follow the number of cases referred by police to the State’s Atty’s office to see if those numbers remain consistent with what they’ve been under the auspices of the Animal Abuse Team.

c. Southwest Area Park Spay/Neuter Center closure
This facility was opened on the county’s West side to be like the spay/neuter center in Dundalk, but this location had never done well. They had a difficult time getting clients to schedule appointments for spay/neuter surgery. As a result, that fhe Southwest Area Park spay/neuter center shut down on April 30th.

d. Meeting with Samantha O’Neil
I met with Sam O’Neil, Senior Adviser t the County Executive, and Joy joined us by phone to discuss numerous issues that are ongoing. Here’s what we covered.
We talked about the Chief of Animal Services position.
In reference to the changes with the Animal Abuse Team, Joy and I discussed our concern that Animal Control Officers need to once again be trained as Officers in other jurisdictions are trained. You might remember that the previous Administration had basically stopped this training. It’s very important that our ACO’s are fully trained to handle all kinds of things they might face, and also be fully trained in how to conduct animal welfare checks. If officers had been trained for that, someone would have put hands on Oscar after one of the many citizen complaints about his welfare and would have noticed that he was wasting and suffering from serious physical problems.

(Ann Gearhart asked whether any ACO's will be attending the annual Animal Control Officer Training Academy. I will check on this.)

Joy brought up the affidavit process which is used by Animal Services. Requiring complainints to get a notarized affidavit to a file a complaint is not done in other jurisdictions and Joy and I both urged sam to take a look at this issue.

Sam mentioned that the Administration will be appointing two new members to our Commission to replace Julianne Zimmer who is resigning and also to replace Gerald Brooks. Sam said both Gerald and county officials felt it put him in an awkward position to be a county employee and also serving on this Commission.

e. Open Positions at BCAS
There are other important positions at BCAS besides Chief of Animal Services that need to be filled including Shelter Supervisor and Chief Veterinarian. I had heard the Veterinarian position has been filled but had not confirmed this as of the meeting.

f. Rescue Well Grant
We've inquired as to the status of the county's grant to Rescue Well to learn whether it will be continued in this coming fiscal year. We have not yet been able to find out. We hope to know by next months' meeting.

g. BCAS Budget
We inquired as to how much the now approved Fiscal Year 2020 budget allots to BCAS. I attempted to look it up before the meeting, but computer problems prevented me from doing so. I'm working on this and will have more at our July meeting.

h. Adoption Returns/Apartment Leases
We’re told that in just one week 4 dogs were adopted and returned within 24 hour periods and that in these cases, either the dog was too much for the adopter to handle or a landlord wouldn’t allow the adopter to keep the dog.
There are two serious issues here. One is whether those who are working with adopters make sure they ask the right questions.
What is the adopter’s lifestyle? If the person is largely sedentary, adopting an animal that needs lots of exercise is not the right fit.
Adopters should be advised about the temperament, the activity level, the strength, andf the personality of the dogs they are considering. Making the right choice can ensure that a dog does not end up back at BCAS.
Joy Freedman says there are rules in municipal shelters that restrict what questions can be asked of adopters. I need to look into this.
The second issue involves many rental properties…some don’t allow dogs at all…some have prohibitions on dogs of a certain size or certain breeds. If adopters are renters, perhaps they should be required to provide a letter or some form of documentation from their leasing agent that they are allowed to own a dog or perhaps a call can be made while the adopter is there to ask the rental office what its policy is concerning pets.
In any case, this needs to be examined and a procedure put in place to make sure adopters don’t have to bring pets back. We want adoptions to be forever.
Joy Freedman said that in municipal shelters there are restrictions about what questions can be asked of adopters. I'm looking into this.

i. Feeding schedule
Another issue that’s come to our attention is the dog feeding schedule at BCAS. We’re told that typically, adult dogs are fed once a day at BCAS in the morning…and receive kongs with food inside as a source of social enrichment in the evenings.
I checked with another area shelter on this issue and was told 1. When dogs gorge themselves by only eating once a day it puts a lot of added stress on the GI system.
2. When dogs eat rapidly, as most do even with two meals, let alone one, it greatly increases their risk of gastric torsion (bloat).
3. An average dog empties their stomach in 6-8 hours so making them wait a full 24 before getting a meal again is unfair.
4. Having the dogs ravenous can lead to resource guarding and makes dogs pretty snappy for treats.
5. Although not much, it's still providing more enrichment and stimulation for the dogs, which they all definitely need.”
I’ve emailed Dr. Donatelli to ask whether BCAS might consider going to two feedings a day for these reasons. She promised to discuss this with BCAS vets and get back to me.
That said, Roy Plummer said he works with a veterinarian who believes that once a day feedings for dogs is best. Joy freedman disagrees. We'll wait and see what the vets at BCAS have to say on this issue when Dr. Donatelli discusses it with them.

j. Drug Addiction/Pets
I spoke with a county resident who is dealing with a terrible issue. Her neighbor is a drug addict, and has frequently become unconscious on her front porch…the woman who called me has called 911 numerous times and police have had to revive the neighbor with Narcan.
Unfortunately the neighbor has two pets. One is a dog that, according to the woman I spoke with, appears underfed, and also frequently jumps its fence and gets loose in the neighborhood. It is apparently not friendly with children or other animals. So it appears it’s putting other people and pets at risk.
Also the neighbor has a small cat and she left the cat overnight in her vehicle with a litter box in it, and it seemed that was a plan for a long-term solution.
The woman who called me made numerous calls to police and Animal Control and said the ACO who responded cited the woman for keeping the cat in the vehicle and the cat is apparently now being kept in a screened porch. But the woman I spoke with is concerned for the welfare of the cat and the dog considering the neighbor’s drug addiction.
I spoke with the Director of Animal Control in another jurisdiction who told me it appears the animals are being neglected, and if that were true, that jurisdiction's Animal Control unit would remove them from the home. It sounds like this response makes sense in this case, from what we know, but of course, we don't have all the details.In any case, it seems there should be a BCAS Standard Operating Procedure that ACO's remove animals that appear to be facing neglect.

k. Kitten Season in full swing
It's kitten season and we're told the shelter is full of cats. If you want to be a foster, now's a great time to do it :-)

l. Annual Report Committee
The Commission is required to provide an annual report. I asked for volunteers of those who would like to work on this with me. Joy freedman and Bob Swensen (who will be taking Joy's seat on the Commission when she resigns in September as well as Maryanne Bailey volunteered and we will begin working on this.

m. Next Month Chair Election
July, 2019 will be the 4th anniversary of the Commission's existence. It will be time to have our annual election for Chair.

5. Old Business
a. Kuranda Beds and Slip Leads
One of the visitors at our last meeting said BCAS was short on kuranda beds and slip leads. Since then, slip leads have been donated and Julianne Zimmer has connected one of the shelter's volunteers with a woman whose organization provides kuranda beds. Work is underway to get the beds.

6. Any Other Business?
We had a discussion about what happens when someone finds a stray in the off hours of BCAS? Bob Swensen traps and has often had situations where stray animals are trapped during overnight hours, and ACO's are not available to pick animals up until 10am. Ann Gearhart mentioned that there used to be holding pens at police stations that could be used for this. I will ask about whether the county might be willing to bring these back.

7. Announcement of Date and Time of Next Meeting
Our next meeting will take place on July 16, 2019 in our usual location on the third floor of the Drumcastle Building at 6:30 PM.

8. Adjournment

Saturday, May 25, 2019

May 21, 2019 meeting of the Baltimore County Animal Services Advisory Commission

 Hi, everyone,
Here's a summary of our most recent meeting of the Animal Services Advisory Commission, held on May 21, 2019.

                                          MAY 21, 2019 AGENDA
                                  Baltimore County Animal Services
                                         Advisory Commission

1) Call to order
2) Roll call-determination of a quorum
3) Approval of minutes-Well, this is embarrassing. I forgot to review last month's minutes to make necessary corrections. So, we are going to have to approve both the April and May minutes at the June meeting.
4) New Business
a) Search for Chief of Animal Services-The Health Dept. has conducted interviews with candidates for the Chief of Animal Services position.
b) Letter sent-I emailed Health Dept. Communications Director Stacie Burgess to let her know that the Commission would like to offer any assistance and advice that would be helpful as the Dept. chooses its next Animal Services Chief. She responded that she would like our input but it would need to come right away. So I sent her these recommendations for the kind of person we would hope would be hired to fill this position:
Someone with extensive background in the sheltering and animal control fields. There is a range of salaries listed on the website. We hope you will find someone whose experience warrants the highest salary you are willing to pay.

Someone who believes that every animal counts, is excited to save lives and can inspire their employees to feel the same way.. This means someone who will expand rescue partnerships, create programs that make animals as adoptable as possible (through enrichment and training), implement programs to work with adopters so they choose the right pet, and also implement programs to help adopters be successful by providing information and training.

Someone who questions old ways of doing things. This means
being willing to try new things and not accept that “we do things this way because that’s the way it’s always been done”.

Someone who values every staff member and every volunteer and who believes staff and voiunteers are part of a team.

Someone with extensive understanding of TNR who believes in following best practices.

Someone who will maintain good relationships with other Animal Shelters in the area.

Someone who  believes in the importance of a fully trained Animal Control staff who will enforce all animal control laws currently on the books and will work closely with the Animal Abuse Team.

Someone who believes in educating the public.

Someone who believes in open communication with staff, volunteers, and the public.

c) 1st quarter statistics-Here is a summary of the first quarter 2019 stats from BCAS:
 and also a comparison with numbers from the first quarter of 2018.
                                     1ST QTR 2019 STAT SUMMARY

DOGS                                                                                        CATS
 420                                                                                              529
DOGS                                                                                         CATS
149                                                                                                19
DOGS                                                                                         CATS
 74                                                                                                 166
DOGS                                                                                         CATS
 128                                                                                              196
DOGS                                                                                        CATS
 59                                                                                                36
DOGS                                                                                        CATS
 28                                                                                                80

DOGS                                                                                        CATS
OVER 93%                                                                                88.9%


                              STATS COMPARISON 1ST QTR 2019 VS 2018

                 1ST QTR. 2018                               1ST QTR. 2019
Dogs               439                                                     420
Cats                568                                                      529

                  1st QTR 2018                                   1ST QTR. 2019
Dogs               144                                                       149
Cats                 20                                                          19

                                 PULLED BY RESCUE
                 1st QTR. 2018                                   1ST QTR. 2019
Dogs              118                                                        128
Cats               152                                                        196

               1st QTR. 2018                                     1ST QTR. 2019
Cats              144                                                         127

                      EUTHANASIA AT OWNER REQUEST
               1st QTR. 2018                                      1ST QTR. 2019
Dogs               55                                                           59
Cats                66                                                           36

               1ST QTR. 2018                                     1ST QTR. 2019
Dogs      19             28
Cats       49                                      80
                                    LIVE RELEASE RATE
           1st QTR. 2018                                          1ST QTR. 2019
Dogs      95.7%                                                           93.4%
Cats       91.4%                                                            88.9%

d) Changes at BCAS-There have been several very positive changes at BCAS.
There is no longer a guard at the entrance to the shelter.
Volunteers no longer have to sign out for a key to use the restroom.
The public will now be allowed to go into the stray hold room to see if their pet is there.
A new greeter volunteer position has been added on the weekends allowing volunteers to welcome visitors to the shelter, provide info, and I think take people back to see the animals.

In addition, this is a correction to a previous post: BCAS DOES still lend out traps for TNR.

5) Lawsuit-Here is a May 7th article from the Baltimore Sun regarding a ruling in a lawsuit that was filed several years ago against the county concerning BCAS:

Baltimore Sun May 7, 2019

Court ruling in Baltimore County case could empower taxpayers to sue governments for wasteful spending     By Libby Solomon
A lawsuit against Baltimore County can move forward
after the Maryland Court of Appeals ruled that taxpayers have the right to sue jurisdictions to prevent waste or mismanagement of their tax dollars in a sweeping decision experts say could open the door to similar lawsuits.
The opinion, written by Judge Sally Adkins and filed last month, rules on a lawsuit filed by lead plaintiff Anne George of Timonium and two other Baltimore County residents. Those residents sued Baltimore County in 2014 alleging mismanagement of the county’s animal shelter.
Report this
Leslie Knapp Jr., legal and policy counsel for the Maryland Association of Counties, said the ruling could “potentially open the doors to more lawsuits through the ‘taxpayer standing’ standard alleging waste or abuse without any direct harm or nexus.”
Under this precedent, taxpayers do not have to show they are harmed in any special way other than being taxpayers to sue their governments for waste.

Michael Kennedy, an attorney for the plaintiffs, also said the ruling could make it easier for taxpayers to sue jurisdictions when they believe authorities are violating the law.
“My clients are very happy with the ruling and we look forward to continuing with the lawsuit,” Kennedy said.

County Attorney Michael Field did not respond to a request for comment, and county spokesman T.J. Smith declined to comment.
At issue was the doctrine of “taxpayer standing” — the right of taxpayers to sue. The ruling, Kennedy said, clarifies that taxpayers do not have to prove the county has raised taxes or that they are harmed more than other taxpayers to prove they are harmed by government mismanagement.

The Court of Appeals opinion reverses decisions by the Baltimore County Circuit Court and the Court of Special Appeals, the state’s second-highest court.
George, the lead plaintiff and a dog behavior therapist, said she is glad the case can proceed. She said the plaintiffs are seeking change, not money.
“Many of us who feel like we’ve been sort of the watchdog for years would like to have a seat at the table in some way,” George said.

Alan Sternstein, a Maryland appellate attorney who is not involved in the case, said the ruling could clear the path for taxpayers who see clear government waste to sue.

“It’s really courts setting precedents and principles for allowing clear wrongs to be challenged in some way,” Sternstein said.
The Circuit Court, where the case was filed, ruled against George in a summary judgment in 2016 because the county showed it had not raised taxes because of the shelter. That, according to the lower court, proved that the county’s management of the shelter was not injuring the taxpayers because their property, or tax burden, was not affected. The Court of Special Appeals upheld the ruling.
But the Court of Appeals found that whether or not a jurisdiction raises taxes, taxpayers as stakeholders are “reasonably entitled to a sound and careful use of funds.”
Since the Circuit Court’s ruling, County Executive Johnny Olszewski Jr. has proposed a tax increase, citing an $81 million deficit.
The opinion noted 18 affidavits submitted by the plaintiffs during the lawsuit. The affidavits alleged staff were improperly trained, and some people alleged that after adopting animals from Baltimore County Animal Services they discovered they had been “severely underfed.” Others alleged the department failed to provide veterinary care, quarantine sick animals, scan for microchips and sterilize animals before offering them for adoption.
 “These allegations of waste amount to substantial inefficiency and unlawful misuse of public property and treasure, regardless of whether they are likely to cause an increase in taxes,” the Court of Appeals wrote.
The plaintiffs sought a writ of mandamus, a court order for the county to fulfill an action already required by law.
The county also argued that the plaintiffs had not established that they had a “special interest” in the wasted funds “distinct from the general public” — a key component of standing. But the Court of Appeals opinion said they had; as taxpayers, they had more of an interest than the general public that is not obligated to pay taxes to the county.
Under this ruling, Sternstein said, “it is enough that taxpayer allegations show economic waste.”
Kennedy said the ruling takes away “one of the arguments that a government would use to knock these suits out.”
With the question of standing settled, Kennedy said the case will get remanded to the lower courts, where his clients intend to continue pursuing it.
Baltimore County Animal Services already has seen massive upheaval since the case was originally filed in 2014. The shelter moved into a new facility in 2015 and revamped many of its procedures. Then in March, the county announced that four top officials at Animal Services, including director Dr. Melissa Jones, would no longer be working at the department. A job listing for the position of Chief of Animal Services was live online as of May 3.
Kennedy said those changes will prompt the plaintiffs to amend their complaint.
But George said there are still issues she would like addressed at the shelter, including intake for dogs with an illness or behavior issue and empowering the shelter volunteer corps.
Though she said conditions at the shelter have “gotten better,” unless change is implemented she plans to continue with the lawsuit.
“We’ve been hanging in here for almost five years,” George said. “We want to see that it stays on the right track.”

6) BCAS Response to Phone Requests-We have heard of some recent instances where people who have tried to reach out to BCAS for help have been unable to get someone to address their problems.

7) Hot Car protocol-One of the members of the Animal Services Advisory Commission saw the following on the Next Door app:

“Just returned from a movie at Hunt Valley. On the way in, there was a dog barking and barking in a nearby car, right up in front of the theater. Doors locked, windows cracked, sun blanket dutifully spread across front window. (What a good pet owner.) But the dog was clearly freaked. Lots of folks stopped by, equally disturbed. One person went it to complain to theater mgrs, and I called police. Both parties shrugged. Police (Cockeysville) told me "can't respond" unless it's "over 85 degrees". 1 - On that news, another bystander still in her car said "my car says 86 right now!" 2 - I was too shocked to ask police what the temp # is for Kids locked in a car. I asked police if there are any animal rescue partners they - or I - could refer such calls to. "Nope." I felt like going from theater to theater and making an announcement. I DID slip an appropriate-sentiment note into the front car window, but it'll no doubt fall on deaf ears... Anyone know of any regs in the works to make this behavior illegal??? It's basically the "soft" version of animal abuse.”

I’m extremely concerned if our police don’t have a protocol to protect animals found locked in cars. If what the person above says is true, there is no protocol unless it’s 85 degrees or above outside.  Animals can be at risk of death in vehicles even when outside  temperatures are much lower than 85.
Here's what the American Veterinary Medical Assn. says on its website about this issue:
"Every year, hundreds of pets die from heat exhaustion because they are left in parked vehicles.
The temperature inside your vehicle can rise almost 20º F in just 10 minutes. In 20 minutes, it can rise almost 30º F.and the longer you wait, the higher it goes. At 60 minutes, the temperature in your vehicle can be more than 40 degrees higher than the outside temperature. Even on a 70-degree day, that's 110 degrees inside your vehicle!
Your vehicle can quickly reach a temperature that puts your pet at risk of serious illness and even death, even on a day that doesn't seem hot to you. And cracking the windows makes no difference.”

I have sent emails regarding this issue to reps in the county and am waiting for a response as to what protocols exist for animals locked in cars.
Here is what is on the web concerning Maryland law:
Transportation. Title 21. Vehicle Laws--Rules of the Road. Subtitle 10. Stopping, Standing, and Parking
§ 21-1004.1. Domestic animals left in vehicles
In general
(a) A person may not leave a cat or dog unattended in a standing or parked motor vehicle in a manner that endangers the health or safety of the cat or dog.
Use of reasonable force to remove animal from vehicle
(b) Except as provided in subsection (c) of this section, a person may use reasonable force to remove from a motor vehicle a cat or dog left in the vehicle in violation of the provisions of subsection (a) of this section if the person is:
(1) A law enforcement officer;
(2) A public safety employee of the State or of a local governing body;
(3) An animal control officer under the jurisdiction of the State or a local governing body;
(4) An officer of a society or association, incorporated under the laws of this State for the prevention of cruelty to animals, authorized to make arrests under the provisions of § 10-609 of the Criminal Law Article; or
(5) A volunteer or professional of a fire and rescue service.
Force in removing dog or cat from custody of officer prohibited
(c) A person may not use force of any kind to remove from a motor vehicle:
(1) A dog used by the State or a local governing body for police work while the dog is on duty; or
(2) A cat or dog in the custody of an animal control officer.
Liability for damages
(d) A person described in subsection (b) of this section may not be held liable for any damages directly resulting from actions taken under the provisions of subsection (b) of this section.

8) Commission Annual Report-Committee Needed-Our next annual Commission report will be due in September. Deborah asked for members to consider being part of the report drafting process.

9) Meeting Participation-Those in attendance at Commission meetings will now be allowed to sign up to speak at the end of the meeting. If there are many people signed up, we will have to limit the time for each speaker.

10) Any other business? Julianne Zimmer has decided to resign from the Commission. She has played an important part in our efforts. She worked tirelessly for the passage of Oscars Law and was a very important part of the process of writing our last annual report. We are sad to see her go.
Here is the speech Julianne gave at our meeting to announce her resignation:

Dear Commission Members-

It is with great regret; I am informing you that I will be resigning from the commission effective immediately upon my replacement. It has been an honor to serve my county, alongside of many amazing advocates, and for that I will forever be grateful. I will be happy to see all of the amazing wins that the commission will achieve to make the future brighter for Baltimore County’s animals.

I want to say to each of you putting forth your efforts for the animals, thank you! I want to tell you to make sure you are taking time for yourself. I also want to say to never, ever give up on a battle, but KNOW when you have fought enough battles, its ok to step back and take care of YOU and let others strive to win that war. Stress creeps in to every crack of our life. Make sure your body, mind and spirit are always cared for and balanced. You can not serve from an empty vessel. Please remember this, as it will give you the strength and fortitude you need to conquer any challenge. But you MUST take time for you.

Last year was particularly tough for a few of us, that took the Oscar situation head on. I can say that Joy, Darla, Deb and I charged in to that arena and battled valiantly, until justice was won. It was all consuming, and took more from our lives than we should have allowed it to. I know we I spent many months with our nose to the grindstone and in all honesty, we were also watching each other get to a point of exhaustion and burnout. While our efforts in the end were fruitful, it took almost all we had to get there. Leaving us exhausted and with health and other issues to deal with.

I am positive that the shelter is headed in a good direction, and I am excited to see a few new faces get on board to help with the next phase. Never forget your power. Ignore the critics, because they will take your strength… this quote by Theodore Roosevelt changed my world ..and I wish I would read it sooner.

The Man in the Arena

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better.

The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause;

who at the best knows in the end.. the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly,

 so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”

Berne Brown said it best when she said “If you are not in that arena, getting your ass kicked on occasion because you are being brave, I am not interested in, or open to your feedback about my work”.

These 2 inspirational quotes are your armor. Put that armor on and charge into that arena and kick as much ass as you can…and then step back.

Thank you all for what you do- you are enough, you are doing enough and you are unstoppable!

With Much Gratitude-

Julianne S. Zimmer
Founder/ President
ReLove Animals, Inc.

11) Announcement of next meeting date and time-Our next meeting will take place on June 18, 2019 at 6:30 PM on the third floor of the Drumcastle Building.

12) Adjournment

Friday, April 19, 2019

April 16, 2019 Meeting of the Baltimore County Animal Services Advisory Commission

Hi, everyone. A great deal has happened since our last meeting. Chief of Animal Services Dr. Melissa Jones and Management Analyst Gary Klunk were removed from BCAS, along with the shelter's Behavior Coordinator and Shelter Manager. We have the fresh start that we've been hoping for. This post will bring you up to date.

On another subject, many of you attend our monthly meetings. At our most recent meeting, some of you requested a way for the public to be more involved in our discussions.
When the Commission was first formed I was instructed that the public was not allowed to speak during our meetings.
I'm now told that was intended to help us maintain order, and that if we choose to change the process we can. 
As a result, I'll be discussing with Commission members how best to bring the public more into our process, and I hope to have these new rules ready to roll at our next meeting.

A final note before we get into the main portion of this post. I want to thank so many of you for your investment in the welfare of BCAS and the animals in its care. Thank you to members of this Commission. Thank you to the caring, dedicated BCAS staff for EVERYTHING you do. . And thank you to the volunteers who give so selflessly of their time to make our shelter animals' lives the best they can be.

Now let's get started. Here's a summary of our April 16, 2019 meeting.

                                                            April 16, 2019

1. Call to Order
2. Roll Call-Determination of a Quorum-In attendance were Janice Vincent, Ann Gearhart, Deborah Stone Hess, Roy Plummer, Larry Townsend, Maryanne Martin Bailey, Joy Freedman, Julianne Zimmer, and Julie Salter.
3. Approval of minutes-Here are the minutes from our March, 2019 meeting as approved:
March 12, 2019

The thirty-seventh regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, March, 12, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Ann Gearhart, Roy Plummer, Larry Townsend, Janice Vincent (by phone), and Julianne Zimmer (by phone).


Minutes from the February 19, 2019 meeting were motioned and approved as submitted.

Motion – 

Motioned by: Larry Townsend

Second by: Roy Plummer
Decision:  Approved

Commission Membership

Maryanne Bailey will no longer be able to serve on the commission because of work obligations. She was appointed by Councilman Tom Quirk. In addition, a replacement is still needed for Robert McCullough. He has been promoted to the position of Colonel in the Police Department and can no longer serve on the Commission. Colonel McCullough was appointed by Councilman Julian Jones. 

There was discussion about other Commission members’ terms. Deborah will check with Tom Bostwick who is counsel to the County Council. 

Anne asked whether the Health Department is supposed to send someone to the Commission meetings. Deborah explained that when former County Administrator, Fred Homan, canceled meetings with the Commission’s Liaison Committee, he agreed to attend the Commission’s monthly meetings. Deborah explained that was done to provide Commission members a chance to ask questions. But since Fred Homan’s departure, Health Dept. Communications Director Stacie Burgess has become the Commission’s primary contact and has been very responsive, so it seems unnecessary to have someone from the Heath Dept. attend all Commission meetings. 

County Responses

As stated above, Stacie Burgess is now the Commission’s primary contact, and she has been great. She always replies to emails and gets information in a timely manner. 

Information on Adoption Returns

Waiting for information requested from Stacie Burgess about the number of adopted animals that are returned and the reasons for returns. Deborah said if behavioral problems are the primary reason, she would like to see BCAS offer resources to adopters like obedience classes.

BCAS Salary Information

Deborah obtained detailed salary information for Dr. Jones and Gary Klunk from Kevin Reed, Baltimore County Department of Health, Deputy Director of Finance and Operations. He confirmed that Dr. Jones’s salary is the one listed under the title “Senior Administrative Assistant to the Chief Administrative Officer”, even though Mr. Homan told the commission her title is Chief of Animal Services. Deborah provided detailed information on salaries for Mr. Klunk and Dr. Jones from 2015-present. 

Baltimore County Animal Abuse Unit Stats

Sgt. Sundia Gaynor sent Deborah statistics about the Baltimore County Animal Abuse Team. These were distributed and discussed.  29 cases have been sent to the State’s Attorney’s Office. This was important because, prior to the creation of the Animal Abuse Team, BCAS was sending very few cases of cruelty, neglect or abuse to the State’s Attorney’s Office. Deborah promised to get additional information about the statistics based on questions asked by Commission members.

Health Department Visit to BCAS

The Baltimore County Health Officer and Director of Health and Human Services visited the Baltimore County Animal Shelter. Commission members were told by current BCAS employees that Dr. Branch told them that a previous incident, which became public, concerning guinea pigs at BCAS was untrue.  Commission members had been told by BCAS staff members that a number of guinea pigs that came into BCAS were going to be sent to a snake farm to be used as food. But those transporting the animals brought them back to NCAS because so many people at BCAS were upset about this.

Staff members were very upset that Dr. Branch told them this didn’t happen. Deb will ask Stacie Burgess about this. 

Meeting with Administration

Julianne Zimmer, Joy Freedman, Darla Feeheley and Deborah Stone Hess were supposed to meet with Samantha O’Neill of the Johnny O Administration on March 5th. That meeting was rescheduled March 14 at 4pm. 

General Assembly Legislation

Deborah distributed a list of current legislation under consideration in the General Assembly.

Any Other Business?

Deborah received a call from a friend who pulled an animal from the BCAS for a rescue. She reported that everything went well and that staff at BCAS were very professional. 

Deb asked the volunteers in attendance at the Commission meeting about the bathroom situation at the BCAS. They said all of the bathrooms on the grounds were out of order but were fixed by the end of the business day. 

Still waiting for SOPs for BCAS. Anne advised that she thinks that Gerald has them. Deb would like to see the SOPs for the shelter and Animal Control to clear up how responsibilities are divided between Animal Control and the Police Dept.

Deb will request SOP’s from Stacie. 

Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, April 16, 2018 at Drumcastle Government Center, 6401 York Road, 3rd floor, Main Conference Room at 6:30 p.m.


Motion to adjourn

Motion by: Roy Plummer
Second by: Ann Gearhart
Motion approved.

Adjourned at 7:30 p.m.

4. Commission Membership-We have a new member and one member who was going to leave but is able to stay. We will get to that shortly.

5. Dr. Donatelli Here-Dr. Lucia Donatelli of the Baltimore County Health Dept. joined us for our meeting to answer questions. Also in attendance were Stacie Burgess who is Communications Director for the Health Dept. and Sam O'Neil who is Senior Adviser to the County Executive. The Commission welcomed them all.
Dr. Donatelli had another engagement so her time with us was limited, but she answered numerous questions while she was there.
She started by telling us about herself, saying she wanted to be up front and say she has no animal experience. Her role since 2005 has been as a manger, administrator and clinician.
She came to the Health Dept. in 2005, and after about 5 years she left to become Medical Dir. at the MD School for the Blind. But she had always loved the Health Dept. and after a year, she returned as there was an opportunity to work in infectious diseases. She was promoted to Bureau Director in 2015.
Right now she oversees Communicable Diseases, Environmental Health, and Animal Services.
She explained that she thought everything was ok at Animal Services until she realized in December that there were problems.

Here are answers to several questions we posed to Dr. Donatelli:
Question: What is the Health Department’s vision for BCAS and what is the Health Department looking for in a new Administrator?
She said she sees the vision and mission as she sees the vision and mission of the Health Dept.., healthy people and pets living, working and playing in Baltimore County. The mission is promoting health, preventing disease through education, advocacy, linkage to resources and treatment and, in her words, "We do it from home to home and heart to heart."  The Health Department goals for BCAS are  finding as many forever homes for animals as possible, making sure that the animals are treated with compassion, dignity and respect while they are in the county's care, and doing all this while prioritizing public health and public safety. 

It will be Dr Branch’s decision as to who will fill the position of Chief of Animal Services. The job posting is up. Dr. Donatelli is looking for someone with Animal Control and  animal shelter experience who is compassionate, collaborative, a good manager and a good supervisor and someone who wants to work with the community.

Sam O'Neil added that this is a new administration, and December coincidentally was the period in which the new County Executive was sworn in. She mentioned that County Executive Olsziewski ran for office on a community-driven platform, transparency, and connectedness.
She mentioned that many of those in attendance at the meeting had spoken at town hall meetings that began in January and ran through February and said those were important public forums and also a venue by which things like the feelings and concerns about county services and programs were illuminated in a more public way.
Sam thanked the Commission members for their diligence, and said the new Administration has confidence in HHS to put a plan together that adddresses concerns and responds to some of the areas addressed in the Op Ex report commissioned by the Country Executive’s office. (More on the Op Ex report later in this post).
Sam said it will take some time and that transitions are tough, but that hopefully we all have seen that the new Administration is trying to be as responsive as possible and support the agency and bureau overseeing the shelter.

Question: What is the time frame for hiring a new Chief of Animal Services?
Answer: Filling this position is a priority, but it will all depend on finding the right person. So far several people have applied.  Plans will be made to begin the interview process.  Dr. Donatelli asked those in attendance to encourage qualified people to apply if they know of anyone who would be interested.

Question: Are you planning to implement new programs at BCAS? If so, what are they?
Answer: Yes. Right now they're working on expanding the foster and volunteer programs and are working on being more customer-service friendly, working on more opportunities for staff and volunteer training.
The staff wants to do more community education and Dr. Donatelli said she fully supports that. They are also evaluating the operational structure of BCAS.
Next month BCAS will separate the positions of Animal Control Officers and shelter staff. The previous shelter administration had combined these job positions, creating a title of ASO (Animal Service Officer).  Dr. Donatelli said they had determined this wasn't working.
(In the Commission's view, this is a VERY positive step.)
Dr. Donatelli added that the real change will come when we have a new Chief of Animal Services who can evaluate programs and put his or her own stamp on shelter programs.

Deborah said the Commission is there to help in any way it can. She asked Dr. Donatelli to consider the possibility of recreating the Liaison Committee to meet regularly with shelter administrators. Dr. Donatelli promised to consider that.

Question: There have been recent concerns that BCAS has not been enforcing the county law that requires citizens to surrender to BCAS strays they have found.
Answer: Dr. Donatelli said BCAS does make efforts to reach out to those who find strays when they have contact information. Unfortunately, these people often are angry at being contacted.
Dr. Donatelli suggested that the Commission examine how best to deal with this issue and make recommendations.
(The biggest concern is that those who lose pets have the opportunity to find them.)

Question:Is BCAS still offering traps to county citizens who want to trap cats for TNR?
Answer: Not at this time. The traps are expensive and they were often not being returned. It's something to be considered for the future. 

Question: Is there a chance we could work with the Administration to create a TNR law like they have in Baltimore City? This law requires TNR’d cats to be returned where they were trapped. It would remove the problem of owners refusing to allow the county to return them on their property.
Answer:  Dr. Donatelli said the more she learns about this the more complicated it is. She says she sees issues on both sides. She suggested the Commission make a recommendation on this matter.

Dr. Donatelli brought up a recent incident involving numerous cats in Bowley’s Quarters. A property owner had contacted a third party to trap the cats. Dr. Donatelli said that as soon as the Health Dept. learned about this, they called property management and informed them of the stray animal laws and about TNR and what they could expect to happen with the cats. They also talked to the third party trapper about humane trapping methods and the BCAS TNR Coordinator called property management back to discuss natural deterrents to keep the cats out of flower beds, etc. All of the cats that came in to BCAS from the trapper were TNR'd.

Dr. Donatelli stressed transparency. She said Dr. Branch would like to have the next Commission meeting at BCAS.
(That is yet to be determined).

Overall, Dr. Donatelli was forthcoming and clearly dedicated to the mission of BCAS. We thank her for coming to speak to us and appreciate the County's willingness to work with the Commission.

6. Introduction to New Member-Jon Christiana served out his term on the Commission. He was an Administrative appointment. The Administration has chosen Julie Salter to replace him. Julie read a recent article in the Towson Times about BCAS, involving claims that the former shelter Administration was pressuring those surrendering pets to sign forms requesting euthanasia. She was so concerned that she contacted the County Executive's office saying she would like to get involved. We're thrilled to have her on the Commission, and are grateful that she, as a citizen, stepped forward in this way.

At our last meeting, I announced that Maryanne Bailey would no longer be able to serve on the Commission and would be stepping down. She took steps to rearrange her workload so she can continue to serve as a Commission member. We're thrilled she is staying.

7. Answers to Previous questions-I sent an email to Communications Director Stacie Burgess with questions that came up at our last meeting. Here are those questions and the answers she provided:
Question: How many animals are adopted then returned to BCAS? Perhaps there are numbers for 2018? Also, does BCAS keep track of the reasons for return? If so, can this information be provided to us?
Answer: In 2018, there were 1525 adoptions (cats and dogs). The current data platform Accela does not have a way to retrospectively track return adoptions; however, the records are linked together so that medical and other information is kept with the animal’s new record. To pull this data, all of the adoption records would need to be searched individually.
Anecdotally, we believe the return rate of BCAS adoptions to be less than 10%. Also keep in mind, animals adopted from other local shelters that are taken in by BCAS because we are open-admission.

Question: Can you provide SOP’s for BCAS including those involving division of duties between the Police Dept. and Animal Control?
Answer: Beginning in 2016, BCAS began drafting SOPs and over 100 remain in draft form. As the new building has evolved, new programs have grown and new staff have come on board, many of these protocols have changed. BCAS is working on re-visiting these documents. Operationally, there are numerous training videos, informal instructions, staff emails and memos that guide staff, DOC and volunteers through daily tasks.
There are current policies regarding criminal and civil cruelty investigations, which may answer some questions.

Question: We have been told that Dr. Branch visited BCAS recently, and, while there, told staff that the guinea pig story was untrue.
This story involved about 60 guinea pigs that were surrendered to BCAS. Numerous staff members told us that Will Webster, the behavior coordinator at BCAS, was driving a number of the guinea pigs to PA, where they were to be given to the operators of a snake farm to be used as snake food. As we understand it, there was an uproar among BCAS staff and WIll turned around and brought the guinea pigs back to BCAS. Is it Dr. Branch’s position that this did not happen?
Answer: Dr. Branch has taken appropriate action concerning this matter.

8. OpEx Report Summary-As Sam O'Neil mentioned, the new County Executive formed a group called Operation Excellence (Op Ex) to look into several aspects of BCAS. That report has been posted. It's very detailed and covers numerous important issues. To help the Commission wade through it, I wrote a summary of that report. I'm encouraged by many of the report's findings, but there are also conclusions with which I disagree. These differences are included in my summary.
Here is my summary:
                                  SUMMARY OF OP EX REPORT

What the Op Ex Report Is

     The OpEx report examined “the current effectiveness of BCAS operations -- specifically with respect to the care of animals.” 
     It focused on the quality of the environment, medical care of animals, and general comparison of care metrics with respect to several other jurisdictions and overall operations. The report addresses one issue which the Commission has not examined: streamlining the purchasing process.  

What Wasn’t Covered by the Report:

1) An assessment of the policy decisions governing BCAS’ services. 
2) An assessment of BCAS staff salaries, workloads and organization structure. 

3) In-person observations of most of BCAS’ services and practices. 
4) Interviews with members of the Animal Services Commission or attendance at Animal Services Commission


The report determined that animal care at BCAS is generally very good, but that there are some shortcomings in communication both internally and externally that should be addressed. These are:
1) Coordination between BCAS and BPD Animal Abuse Team Needs Improvement 

2) BCAS Should Develop a Formalized Feedback System to Improve Communications with Constituents. 

3)  BCAS Should Improve Volunteer Management and Engagement. 

4) Communication Between Shelter Staff and Constituents Regarding Animal Surrender Should Improve. 

Owner Requested Euthanasia 

     The report examined this issue because of complaints that constituents felt pressured to request euthanasia during the animal surrender process. 
     The report recommends that all communication should clearly reflect that surrenders to the shelter bear the risk of eventual euthanasia, however there should be no pressure or encouragement from BCAS staff that the owner request euthanasia.
Intake Process
     BCAS should consider a more structured surrender intake process, i.e. managed admission which is becoming more common for shelters. 
This can be done with either scheduled surrender appointments or limited surrender hours. 
The intent is to structure the surrender intake process to create time between a constituent’s initial surrender inquiry to the surrender itself. 
In the meantime, BCAS should work to document all information regarding the reason for surrender to identify if the owner’s problem is a temporary one that could be fixed with support resources (such as medical, behavior or physical supplies/equipment).
     BCAS should provide all possible resources for alternative re-homing. 

 By providing the constituent with as many resources as possible and giving them time to consider all of their options before ultimately surrendering their animal, the shelter would be ensuring that constituents are making as informed a decision as possible before surrendering an animal. 

 The report also recommends that BCAS consider recording client interaction during surrender interviews to  

 Ensure BCAS employee accountability and accuracy of citizen complaint 

 Provide a full and reviewable record of all animal history details for both training and animal care/rehoming 

     The reports indicates the main possible drawback is potentially making constituents reluctant to be completely honest about the animal during the interview. 

Handoffs from BCAS Field Officers to the Animal Abuse Team (AAT)  

     The project team concurs there is some unclear delineation of responsibility between the two teams and unclear process when a case’s responsibility changes from one team to the other. Additionally, because of the multi-step review and approval process of police reports, 82% of police reports are received by BCAS within 2 days of the initial incident. However, 3% take over 1 week to be received by BCAS. This delay is a risk to potentially vulnerable animals. To improve this effort, the project team recommends either 
A) Clarify scope and training of AAT and BCoPD operations involvement 
B) Return initial triaging work to BCAS 

Until the new administration’s directive to begin meeting, AS and BCoPD had no formalized information-sharing process. This has since changed and AS and BCoPD now meet weekly to discuss cases and other information sharing issues. 


     The OpEx team recommends instituting monthly meetings between volunteers and BCAS management. Creating these monthly meetings might ensure that volunteers feel that their voices are being heard. 

     The report recommends giving volunteers more ownership of the animal care and enrichment program. 

Enrichment of Administrative-Hold Animals and those that are not readily adoptable. 

The report says it’s understandable that BCAS staff are reluctant to let volunteers handle these animals, but allowing more mentor volunteers to do so may help lessen the workload for BCAS staff and give volunteers more ownership of the enrichment program. This will likely require categorizing the animals more specifically than “admin hold” (ie: do they have medical concerns, behavioral concerns or aggression concerns). 
This would also allow BCAS to consider opening these rooms to persons looking for a lost animal. 

Public/Private Partnership

The report found pros and cons to the idea of turning BCAS into a charitable organization like BARCS. 

Pros include: some discount pricing, easier ability to rapidly respond to constituent concerns and streamlined bureaucracy.
Chief Con: If it becomes a non-profit, that would mean there would be 5 non-profit shelters in the Baltimore area.  That would create more competition for grants and donations.

Separation of shelter administration and municipal administration allows for faster response to public concerns. It also creates trust that the shelter is operating to meet their mission rather than being subject to the county’s focus shifting to a different priority. 

Review operating hours of Spay/Neuter Centers 

Based on volume and cost estimates, demand may not warrant current level of open hours each surgery center. 

Formalizing a feedback process for questions/concerns 

 The report found an erosion of trust and communication between BCAS and the Animal Services Commission. Repairing that relationship will require a more formalized and constructive feedback processes between the two organizations. This process will need to include: 

     The Animal Services Commission should be the primary venue for fielding concerns from constituents at large. 
However, feedback that is sent to the administration directly will be sent to BCAS for tracking and response. 

. Appoint a (possibly temporary) Accountable Party 
At least for the short term, this feedback process will require an accountable party – most likely within the Health Department or Administrative Office – to help facilitate policy decisions, implementation and communication. The purpose of this role is to: 
 Provide support and accountability to the Animal Services Commission regarding their concerns 

 provide resource support to BCAS management in receiving, compiling, triaging and prioritizing inbound 
concerns and communicating statuses and outcomes as improvements are made 

The report examined many of the findings of the Commission report and addendum.

Since we issued the report and addendum, BCAS has never responded to any of our claims. It’s great that the OpEx report obtained BCAS responses to our claims and then provided OpEx group’s determination on each issue. I don’t necessarily agree with the conclusions of the OpEx report on many of these issues. This is not a criticism. But I do think it should lead to further discussion. Here are some of the issues: 

a) Concern Raised by our Commission Report:

Baltimore County Police Animal Abuse Team is not prepared to handle animal control issues.

BCAS response:

“ASOs will retain all of their duties with the exception of initial investigations of animal cruelty, which have been transferred to BCPD. The Howard County Police Department and Harford County Sheriff’s Office are responsible for animal control investigations in their respective jurisdictions.”

OpEx Report Conclusion: 

“The project team verified that ASOs on the BCAS team continue to handle non cruelty/neglect issues. However, recommendations A and B speak to clarifying the roles and responsibilities and improving operational handoffs between BCAS and AAT.”

My Current Concern: 

This does not seem to address the Commission’s concern that police officers at large are not receiving much training in dealing with animal issues. In addition, neither police officers or ASO’s attend the Animal Control Officer Training Academy or other training programs. We have been told by numerous people and by Gary Klunk himself that he attended the Academy and determined it was a waste of time. 
It’s particularly strange to eschew this training because April Doherty and Adam Lippe of the State’s Attorney’s Animal Abuse Division teach some of the courses. 

b) Concern Raised by our Commission Report: BCAS is not following industry Trap-Neuter-Release best practices. BCAS releases TNR cats as far as a mile away from pick-up location 

Best practices: release no more than 300 feet from pick-up.

BCAS Response:

BCAS is not always able to return the cat to the exact location where it was found because it may have been trapped on private property and the owner does not want the cat returned. Cats regularly roam as far as a mile from “home”, so BCAS uses a 1⁄2 mile as the max radius for acceptable return. When finding a release point, BCAS keeps in mind that cats are not expected to cross major roadways or waterways. 

OpEx Report Conclusion:

“In general, policy decisions were not evaluated within the scope of this project—only management and performance within established policies. Items III i, III ii, and III iii all evaluate policy decisions and are therefore out of scope. 
However, the project team will note several things:
1) secondary research suggests that BCAS’ assessment of feral cats’ roaming range is accurate. This would indicate that the 300 feet standard is more restrictive than necessary. “

My Current Concern: 

The issue of property owners not wanting cats returned to their property is something we’ve discussed in our meetings. I believe we need to address this issue through county legislation that would mimic legislation in Baltimore City and other jurisdictions that requires trapped cats to be returned where they were trapped.
In addition, I reached out to someone who does TNR in our area for one shelter and shared BCAS’s position on this issue.
Here was their response:
“It is not acceptable to return cats that far away from the trapping site unless there is some concrete evidence that the cats are also familiar with that area, such as a previous confirmed sighting of the same cat in the immediate area of the return. It is true that cats can roam a mile or even further away from their home base, but that does not mean that they are roaming every street in every direction within that radius. Every colony is different. I've fixed many colonies who never leave the yards of their caregivers.
I understand that when faced with the dilemma of either euthanizing a cat or returning them to a randomized location that it may be tempting to avoid euthanasia, but returning a cat to a randomly selected location within a certain radius does not guarantee that the animal will survive. I would consider that to be a relocation. Successful relocations require a confinement period to acclimate the cats to the new location.”

c) Concern Raised by Our Commission: 

BCAS releases every TNR cat 24 hours after surgery. Best practices: older and/or pregnant cats should be released no sooner than 48 hours.
In addition, BCAS provides sick TNR cats with only “basic TNR package” medical treatment. 
Other counties provide additional treatment to cats through their TNR programs.

 BCAS Response:

“The goal is to release TNR cats as quickly as possible based on their medical needs and other factors. Some cats are kept longer than 24 hours, but some are kept less than that – lactating mothers that have kittens in the wild. The BCAS TNR coordinator is aware of the best practices and trained with the originator of those standards, Best Friends Society.
The goal of the TNR program is to decrease shelter intake and euthanasia, which requires a great number of spay and neuter surgeries. The goal is not to provide “all required medical care” to the many un-owned feral cats in Baltimore County. BCAS veterinarians do their best to evaluate animals to ensure that only “healthy, altered and vaccinated cats” are released.”

OpEx Report Conclusion:

“While best practices are often a good starting point for animal care operations, it does make sense that the BCAS medical staff choose to vary from those guidelines based on the medical needs of individual animals.”

My Current Concern:

It surely makes sense to deviate from best practices for animal welfare reasons. However, Gary Klunk made it clear to us that 24 hours was the general practice with no exception made for older or pregnant cats. Other area TNR programs do offer longer recovery times for these cats. BCAS should be doing it as well because it improves animal welfare.
Gary Klunk made it clear to our Commission that BCAS does not go beyond the basic TNR package. We know that other TNR programs regularly provide necessary health care so that returned cats are healthy and not suffering when they are returned. 
Understanding that quantity of TNR is important in reducing the population of community cats, returning a cat with an illness that will cause suffering and possibly death is an issue of animal welfare.

d)  Concern Raised by Our Commission:

BCAS requires a notarized affidavit to be submitted by a witness/victim before it will investigate “any complaint.” 

BCAS Response:

“Affidavits are not required to begin an investigation. Affidavits are required to issue menacing or dangerous dog declarations and to issue violations with civil monetary penalties and possible other sanctions. BCAS ASOs are not sworn officers, but they may be in other counties, which is why they might not need sworn affidavits.”
OpEx Report Conclusion:
“This process has been looked at several times by County OpEx and the explanation offered by BCAS has been found to be true. In previous project efforts, it was found that if an ASO is able to directly observe the behavior in the complaint, a violation can be issued primarily. However, if not, an affidavit is needed as a charging document to pursue further action/investigation. It may also be pertinent to note that there are certain situations in which even Baltimore County police officers are not permitted to directly issue charging documents and a constituent must file charges directly with the district court.”

My Current Concern:

The Commission has had numerous citizens complain that BCAS would not begin any investigation into their problems until they obtained the notarized affidavit.
Requiring people to get a signed notarized affidavit in any situation can be a deterrent to people making a complaint if they fear retaliation from the owner of the animal they are complaining about or if they lack the money to pay a notary public or if someone does not have transportation to a notary’s office. This issue deserves attention to determine what is necessary to do away with this process. 

e)  Concern Raised By Our Commission:

BCAS does not provide adequate enrichment to animals that are not available for adoption
- enrichment includes, walks, toys, play time. 

BCAS Response:

“BCAS provides enrichment to animals that are not available for adoption by reading aloud to them and providing toys, music, scent enrichment and treats. Non-adoptable animals that are safe enough to be handled, will be done so by staff members only.”

OpEx Report Conclusion:

“This is not an area of performance that currently has defined metrics or goals. If that is necessary to ensure animals are receiving adequate care, it should be defined through the process in Recommendation L 
However, Recommendations F and H also discuss volunteer involvement in general as well as specifically with regard to the enrichment of administrative hold animals.”

My Current Concern:

I understand there are no defined metrics or goals in this area. Allowing volunteers more involvement with these animals is a great starting point. New administrators at BCAS should address whether there are other things that can bring enrichment to these animals.

f)  Concern Raised by Commission:

BCAS will only pick up stray pets if a person requests the animal be picked up within 24 hours of finding it. 
After 24 hours, the person will have to bring the animal to the shelter. 

BCAS Response:

“Conversations with the Assistant Field Services Supervisor indicate that this concern is not at all an accurate depiction of their policy. There are many cases in which pickups will occur more than 24 hours after the animal is found (sometimes at BCAS request for scheduling/resourcing purposes). Most notably, BCAS allows people to see if an animal’s disposition/health is right to be adopted into their own home. BCAS will still send an ASO to pick-up that originally stray animal if it is not a good fit.”

Op Ex Report Conclusion:

“This was not a circumstance that the project team had an opportunity to observe primarily, because it does not happen very often. Their stated policy seems reasonable; if there are persistent concerns that this policy is not being properly followed, those concerns should be tracked and responded to according to Recommendation I.”

My Current Concern:

In hearing about this policy, I myself made a call to BCAS one day and said that a friend had found a stray and asked whether BCAS would pick it up. I was immediately asked how long ago the animal had been found and told that if it was within 24 hours, BCAS would pick it up.

g)  Concern Raised By Our Commission:

BCAS does not allow members of the public to enter stray hold room 
(which “can prevent the reunion of owners and missing pets.”) 
BCAS Response:
“BCAS does not allow members of the public to enter the stray hold room, but will bring animals to the shelter lobby, or in cases of aggressive animals, the outdoor kennel so owners can see the animal. Members of the public are not allowed in the stray hold room because animals in there may be too dangerous to interact with and the room is routinely being sanitized.”

Op Ex Report Conclusion:

“Allowing access to this room is a policy decision that could be revisited. Many shelters allow open access to rooms like this; it requires structure and monitoring, but is feasible. See Recommendation H as well.”

My Thoughts:

Revisiting this policy is definitely warranted.

h) Need TNR law-I would like to recommend consideration of a law mandating the rules for TNR cats in Baltimore County to ensure that all TNR'd cats are returned where they are trapped.

10. General Assembly Legislation-The General Assembly has completed its 2019 session, passing several pieces of animal welfare legislation. I spoke with Lisa Radov of MD Votes for Animals and she provided this information about two of the bills passed by the General Assembly:
a) The Costs of Care Bill which was amended to allow judges to authorize ( but not require) restitution to be paid by convicted animal abusers to the animal control agencies for the costs of caring for their animals. This was very watered  down and did not answer the question of the disposition  of the animals after they were seized. The original bill would have added a process.
b) The Animal Sexual Abuse Bill passed. It will add animal sexual abuse to the offenses covered under Aggravated Animal Cruelty, making it a felony as well as making it a crime to allow an animal to be used for sexual abuse by others. The judge can also not allow that person to own, posses, or reside with an animal and may have to pay for psychological counseling. This was a heavy lift, and a big win.

11. HEART Act and Letter Templates-An important bill has been introduced in the US Senate called the HEART Act. It's aimed at helping animals that are seized in animal fighting cases. Here is information provided by the ASPCA about the HEART Act:
Fact Sheet
Help Extract Animals from Red Tape (HEART) Act (H.R. 1228 / S. 513)
The Help Extract Animals from Red Tape (HEART) Act was introduced in the 116th Congress in the House by Reps. Judy Chu (D-CA) and John Katko (R-NY) and in the Senate by Sens. Kamala Harris (D-CA) and Susan Collins (R-ME).
What will the HEART Act do?
The HEART Act will expedite the disposition process for animals seized in federal animal fighting cases and ensures the financial responsibility for the cost of theanimals’ care. This legislation will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings. The HEART Act will prevent unnecessary delays in the rehoming and rehabilitation of these animals by reducing from 60 days to 30 days the time period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’welfare when considering further delays.
Why is the HEART Act Necessary?
The status quo for animals seized in federal animal fighting cases poses two major threats to animal welfare. First, the significant length of time animals must be held before courts determine their disposition can result in serious physical and behavioral deterioration
due to chronic stress, even when shelters provide high quality care. Second, the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters. The uncertainty of who is ultimately responsible for the cost of care for the seized animals discourages future animal fighting investigations, which means fewer animals saved.
In August 2013, the ASPCA, at the request of the U.S.Attorney’s Office and the F.B.I., helped rescue nearly 400 dogs in one of the largest federal dog fighting raids in U.S. history. These dogs endured extreme cruelty. Tethered with heavy chains in the summer heat without food or water, severely wounded and scarred from fighting, these dogs suffered in desperate need of veterinary care for injuries and neglect. While many of these dogs now enjoy happy lives in loving homes, far too many of them spent more than a year entangled in legal limbo and red tape.
Who Supports the HEART Act?
Besides the ASPCA and other animal welfare organizations, the HEART Act is endorsed by theNational Sheriffs’ Association and the Association of Prosecuting Attorneys.
Bam Bam’s Story: Bam Bam was two weeks old when the ASPCA rescued her from an Alabama dog fighting yard as part of a multi-state federal dog fighting ring bust. Once removed from a future of abuse and suffering, Bam Bam was brought to a temporary shelter. While there, ASPCA behaviorists and caretakers provided Bam Bam with food, shelter, veterinary care, and socialization. When she was three months old, Bam Bam was transferred to the Humane Society of Calvert County, where she was fostered until adoption. Because of the timely disposition, the certainty about the cost of her care, and the time and resources spent by animal rescuers and rehabilitators, Bam Bam now lives happily in a loving home in Maryland. The HEART Act will ensure that every animal rescued in a federal animal fighting raid will have an expedited disposition process and that the financial responsibility for its care is met.

I urge you to email our MD Senators Ben Cardin and Chris Van Hollen in support of this bill. It's very easy to do this. Just google their names and each has a place on their Senate website to email them.
Here are two letters you can use as a template if choose: (These letters are slightly different from each other as Sen. Van Hollen co-sponsored a similar bill last year).

Dear Senator Cardin,
     I’m writing to ask for your support of S. 513, known as the HEART Act, introduced in the Senate by Sen. Kamala Harris and Sen. Susan Collins.
     HEART stands for Help Extract Animals From Red Tape. Its aim is to assist animals seized in animal fighting cases.
     As I’m sure you know, animal fighting is terribly cruel. And animals impounded in these cases endure a second hardship, as they’re held at shelters for long periods of time while courts determine their disposition.
     Even when shelters provide high quality care, such long periods in cages can lead to real diminishment of the animals’ physical and behavioral health.
     The HEART Act will expedite the disposition process by reducing from 60 days to 30 days the period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’ welfare when considering further delays.
    And, because the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters, the HEART Act will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings.
     Animals used in fighting rings are victims. They deserve an opportunity to find new and loving homes as quickly as possible.
     I hope you’ll consider supporting this bill, and possibly even choose to co-sponsor it.

Dear Senator Van Hollen,
     I’m writing to ask for your support of S. 513, known as the HEART Act, introduced in the Senate by Sen. Kamala Harris and Sen. Susan Collins.
     I know you cosponsored this bill last Congress.  I ask for your continued support of the identical measure this Congress.
     HEART stands for Help Extract Animals From Red Tape. Its aim is to assist animals seized in animal fighting cases.
     As I’m sure you know, animal fighting is terribly cruel. And animals impounded in these cases endure a second hardship, as they’re held at shelters for long periods of time while courts determine their disposition.
     Even when shelters provide high quality care, such long periods in cages can lead to real diminishment of the animals’ physical and behavioral health.
     The HEART Act will expedite the disposition process by reducing from 60 days to 30 days the period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’ welfare when considering further delays.
    And, because the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters, the HEART Act will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings.
     Animals used in fighting rings are victims. They deserve an opportunity to find new and loving homes as quickly as possible.
     I hope you’ll consider supporting this bill, and possibly even choose to co-sponsor it.

12. Please stop by BCAS-Joy Freedman recently visited BCAS and has signed up to become a BCAS foster. Awesome! She urged others to do the same if they can, or at the very least stop by BCAS to show the staff our support.

13. Any Other Business?-This is a sad announcement. Joy Freedman will be resigning from the Commission. Joy has been so dedicated to our work. But it has taken a great deal of her time, and  she needs to focus on her business and other areas of her life. She promised she will always remain involved. Joy has been such an important colleague and friend for me personally. She is a an amazing person and would do anything to help the animals in our community. Thank you, Joy, for your hard work, your warmth, and your support.
Joy's resignation will officially take effect in September.

14. Next Meeting Date and Location-Our next meeting will be held on May 21, 2019 at 6:30. Location TBD.

15. Adjournment