Friday, April 19, 2019

April 16, 2019 Meeting of the Baltimore County Animal Services Advisory Commission

Hi, everyone. A great deal has happened since our last meeting. Chief of Animal Services Dr. Melissa Jones and Management Analyst Gary Klunk were removed from BCAS, along with the shelter's Behavior Coordinator and Shelter Manager. We have the fresh start that we've been hoping for. This post will bring you up to date.

On another subject, many of you attend our monthly meetings. At our most recent meeting, some of you requested a way for the public to be more involved in our discussions.
When the Commission was first formed I was instructed that the public was not allowed to speak during our meetings.
I'm now told that was intended to help us maintain order, and that if we choose to change the process we can. 
As a result, I'll be discussing with Commission members how best to bring the public more into our process, and I hope to have these new rules ready to roll at our next meeting.

A final note before we get into the main portion of this post. I want to thank so many of you for your investment in the welfare of BCAS and the animals in its care. Thank you to members of this Commission. Thank you to the caring, dedicated BCAS staff for EVERYTHING you do. . And thank you to the volunteers who give so selflessly of their time to make our shelter animals' lives the best they can be.

Now let's get started. Here's a summary of our April 16, 2019 meeting.

                                                             AGENDA
                                                            April 16, 2019

1. Call to Order
2. Roll Call-Determination of a Quorum-In attendance were Janice Vincent, Ann Gearhart, Deborah Stone Hess, Roy Plummer, Larry Townsend, Maryanne Martin Bailey, Joy Freedman, Julianne Zimmer, and Julie Salter.
3. Approval of minutes-Here are the minutes from our March, 2019 meeting as approved:
BALTIMORE COUNTY ANIMAL SERVICES
ADVISORY COMMISSION
March 12, 2019

The thirty-seventh regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, March, 12, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Ann Gearhart, Roy Plummer, Larry Townsend, Janice Vincent (by phone), and Julianne Zimmer (by phone).


Minutes


Minutes from the February 19, 2019 meeting were motioned and approved as submitted.


Motion – 


Motioned by: Larry Townsend

Second by: Roy Plummer
Decision:  Approved

Commission Membership


Maryanne Bailey will no longer be able to serve on the commission because of work obligations. She was appointed by Councilman Tom Quirk. In addition, a replacement is still needed for Robert McCullough. He has been promoted to the position of Colonel in the Police Department and can no longer serve on the Commission. Colonel McCullough was appointed by Councilman Julian Jones. 

There was discussion about other Commission members’ terms. Deborah will check with Tom Bostwick who is counsel to the County Council. 

Anne asked whether the Health Department is supposed to send someone to the Commission meetings. Deborah explained that when former County Administrator, Fred Homan, canceled meetings with the Commission’s Liaison Committee, he agreed to attend the Commission’s monthly meetings. Deborah explained that was done to provide Commission members a chance to ask questions. But since Fred Homan’s departure, Health Dept. Communications Director Stacie Burgess has become the Commission’s primary contact and has been very responsive, so it seems unnecessary to have someone from the Heath Dept. attend all Commission meetings. 


County Responses

As stated above, Stacie Burgess is now the Commission’s primary contact, and she has been great. She always replies to emails and gets information in a timely manner. 


Information on Adoption Returns


Waiting for information requested from Stacie Burgess about the number of adopted animals that are returned and the reasons for returns. Deborah said if behavioral problems are the primary reason, she would like to see BCAS offer resources to adopters like obedience classes.


BCAS Salary Information


Deborah obtained detailed salary information for Dr. Jones and Gary Klunk from Kevin Reed, Baltimore County Department of Health, Deputy Director of Finance and Operations. He confirmed that Dr. Jones’s salary is the one listed under the title “Senior Administrative Assistant to the Chief Administrative Officer”, even though Mr. Homan told the commission her title is Chief of Animal Services. Deborah provided detailed information on salaries for Mr. Klunk and Dr. Jones from 2015-present. 


Baltimore County Animal Abuse Unit Stats


Sgt. Sundia Gaynor sent Deborah statistics about the Baltimore County Animal Abuse Team. These were distributed and discussed.  29 cases have been sent to the State’s Attorney’s Office. This was important because, prior to the creation of the Animal Abuse Team, BCAS was sending very few cases of cruelty, neglect or abuse to the State’s Attorney’s Office. Deborah promised to get additional information about the statistics based on questions asked by Commission members.


Health Department Visit to BCAS


The Baltimore County Health Officer and Director of Health and Human Services visited the Baltimore County Animal Shelter. Commission members were told by current BCAS employees that Dr. Branch told them that a previous incident, which became public, concerning guinea pigs at BCAS was untrue.  Commission members had been told by BCAS staff members that a number of guinea pigs that came into BCAS were going to be sent to a snake farm to be used as food. But those transporting the animals brought them back to NCAS because so many people at BCAS were upset about this.

Staff members were very upset that Dr. Branch told them this didn’t happen. Deb will ask Stacie Burgess about this. 

Meeting with Administration


Julianne Zimmer, Joy Freedman, Darla Feeheley and Deborah Stone Hess were supposed to meet with Samantha O’Neill of the Johnny O Administration on March 5th. That meeting was rescheduled March 14 at 4pm. 


General Assembly Legislation


Deborah distributed a list of current legislation under consideration in the General Assembly.


Any Other Business?


Deborah received a call from a friend who pulled an animal from the BCAS for a rescue. She reported that everything went well and that staff at BCAS were very professional. 


Deb asked the volunteers in attendance at the Commission meeting about the bathroom situation at the BCAS. They said all of the bathrooms on the grounds were out of order but were fixed by the end of the business day. 


Still waiting for SOPs for BCAS. Anne advised that she thinks that Gerald has them. Deb would like to see the SOPs for the shelter and Animal Control to clear up how responsibilities are divided between Animal Control and the Police Dept.


Deb will request SOP’s from Stacie. 


Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, April 16, 2018 at Drumcastle Government Center, 6401 York Road, 3rd floor, Main Conference Room at 6:30 p.m.

Adjournment


Motion to adjourn

Motion by: Roy Plummer
Second by: Ann Gearhart
Motion approved.

Adjourned at 7:30 p.m.


4. Commission Membership-We have a new member and one member who was going to leave but is able to stay. We will get to that shortly.

5. Dr. Donatelli Here-Dr. Lucia Donatelli of the Baltimore County Health Dept. joined us for our meeting to answer questions. Also in attendance were Stacie Burgess who is Communications Director for the Health Dept. and Sam O'Neil who is Senior Adviser to the County Executive. The Commission welcomed them all.
Dr. Donatelli had another engagement so her time with us was limited, but she answered numerous questions while she was there.
She started by telling us about herself, saying she wanted to be up front and say she has no animal experience. Her role since 2005 has been as a manger, administrator and clinician.
She came to the Health Dept. in 2005, and after about 5 years she left to become Medical Dir. at the MD School for the Blind. But she had always loved the Health Dept. and after a year, she returned as there was an opportunity to work in infectious diseases. She was promoted to Bureau Director in 2015.
Right now she oversees Communicable Diseases, Environmental Health, and Animal Services.
She explained that she thought everything was ok at Animal Services until she realized in December that there were problems.

Here are answers to several questions we posed to Dr. Donatelli:
Question: What is the Health Department’s vision for BCAS and what is the Health Department looking for in a new Administrator?
She said she sees the vision and mission as she sees the vision and mission of the Health Dept.., healthy people and pets living, working and playing in Baltimore County. The mission is promoting health, preventing disease through education, advocacy, linkage to resources and treatment and, in her words, "We do it from home to home and heart to heart."  The Health Department goals for BCAS are  finding as many forever homes for animals as possible, making sure that the animals are treated with compassion, dignity and respect while they are in the county's care, and doing all this while prioritizing public health and public safety. 

It will be Dr Branch’s decision as to who will fill the position of Chief of Animal Services. The job posting is up. Dr. Donatelli is looking for someone with Animal Control and  animal shelter experience who is compassionate, collaborative, a good manager and a good supervisor and someone who wants to work with the community.

Sam O'Neil added that this is a new administration, and December coincidentally was the period in which the new County Executive was sworn in. She mentioned that County Executive Olsziewski ran for office on a community-driven platform, transparency, and connectedness.
She mentioned that many of those in attendance at the meeting had spoken at town hall meetings that began in January and ran through February and said those were important public forums and also a venue by which things like the feelings and concerns about county services and programs were illuminated in a more public way.
Sam thanked the Commission members for their diligence, and said the new Administration has confidence in HHS to put a plan together that adddresses concerns and responds to some of the areas addressed in the Op Ex report commissioned by the Country Executive’s office. (More on the Op Ex report later in this post).
Sam said it will take some time and that transitions are tough, but that hopefully we all have seen that the new Administration is trying to be as responsive as possible and support the agency and bureau overseeing the shelter.

Question: What is the time frame for hiring a new Chief of Animal Services?
Answer: Filling this position is a priority, but it will all depend on finding the right person. So far several people have applied.  Plans will be made to begin the interview process.  Dr. Donatelli asked those in attendance to encourage qualified people to apply if they know of anyone who would be interested.

Question: Are you planning to implement new programs at BCAS? If so, what are they?
Answer: Yes. Right now they're working on expanding the foster and volunteer programs and are working on being more customer-service friendly, working on more opportunities for staff and volunteer training.
The staff wants to do more community education and Dr. Donatelli said she fully supports that. They are also evaluating the operational structure of BCAS.
Next month BCAS will separate the positions of Animal Control Officers and shelter staff. The previous shelter administration had combined these job positions, creating a title of ASO (Animal Service Officer).  Dr. Donatelli said they had determined this wasn't working.
(In the Commission's view, this is a VERY positive step.)
Dr. Donatelli added that the real change will come when we have a new Chief of Animal Services who can evaluate programs and put his or her own stamp on shelter programs.

Deborah said the Commission is there to help in any way it can. She asked Dr. Donatelli to consider the possibility of recreating the Liaison Committee to meet regularly with shelter administrators. Dr. Donatelli promised to consider that.

Question: There have been recent concerns that BCAS has not been enforcing the county law that requires citizens to surrender to BCAS strays they have found.
Answer: Dr. Donatelli said BCAS does make efforts to reach out to those who find strays when they have contact information. Unfortunately, these people often are angry at being contacted.
Dr. Donatelli suggested that the Commission examine how best to deal with this issue and make recommendations.
(The biggest concern is that those who lose pets have the opportunity to find them.)

Question:Is BCAS still offering traps to county citizens who want to trap cats for TNR?
Answer: Not at this time. The traps are expensive and they were often not being returned. It's something to be considered for the future. 

Question: Is there a chance we could work with the Administration to create a TNR law like they have in Baltimore City? This law requires TNR’d cats to be returned where they were trapped. It would remove the problem of owners refusing to allow the county to return them on their property.
Answer:  Dr. Donatelli said the more she learns about this the more complicated it is. She says she sees issues on both sides. She suggested the Commission make a recommendation on this matter.

Dr. Donatelli brought up a recent incident involving numerous cats in Bowley’s Quarters. A property owner had contacted a third party to trap the cats. Dr. Donatelli said that as soon as the Health Dept. learned about this, they called property management and informed them of the stray animal laws and about TNR and what they could expect to happen with the cats. They also talked to the third party trapper about humane trapping methods and the BCAS TNR Coordinator called property management back to discuss natural deterrents to keep the cats out of flower beds, etc. All of the cats that came in to BCAS from the trapper were TNR'd.

Dr. Donatelli stressed transparency. She said Dr. Branch would like to have the next Commission meeting at BCAS.
(That is yet to be determined).

Overall, Dr. Donatelli was forthcoming and clearly dedicated to the mission of BCAS. We thank her for coming to speak to us and appreciate the County's willingness to work with the Commission.

6. Introduction to New Member-Jon Christiana served out his term on the Commission. He was an Administrative appointment. The Administration has chosen Julie Salter to replace him. Julie read a recent article in the Towson Times about BCAS, involving claims that the former shelter Administration was pressuring those surrendering pets to sign forms requesting euthanasia. She was so concerned that she contacted the County Executive's office saying she would like to get involved. We're thrilled to have her on the Commission, and are grateful that she, as a citizen, stepped forward in this way.

At our last meeting, I announced that Maryanne Bailey would no longer be able to serve on the Commission and would be stepping down. She took steps to rearrange her workload so she can continue to serve as a Commission member. We're thrilled she is staying.

7. Answers to Previous questions-I sent an email to Communications Director Stacie Burgess with questions that came up at our last meeting. Here are those questions and the answers she provided:
Question: How many animals are adopted then returned to BCAS? Perhaps there are numbers for 2018? Also, does BCAS keep track of the reasons for return? If so, can this information be provided to us?
Answer: In 2018, there were 1525 adoptions (cats and dogs). The current data platform Accela does not have a way to retrospectively track return adoptions; however, the records are linked together so that medical and other information is kept with the animal’s new record. To pull this data, all of the adoption records would need to be searched individually.
Anecdotally, we believe the return rate of BCAS adoptions to be less than 10%. Also keep in mind, animals adopted from other local shelters that are taken in by BCAS because we are open-admission.

Question: Can you provide SOP’s for BCAS including those involving division of duties between the Police Dept. and Animal Control?
Answer: Beginning in 2016, BCAS began drafting SOPs and over 100 remain in draft form. As the new building has evolved, new programs have grown and new staff have come on board, many of these protocols have changed. BCAS is working on re-visiting these documents. Operationally, there are numerous training videos, informal instructions, staff emails and memos that guide staff, DOC and volunteers through daily tasks.
There are current policies regarding criminal and civil cruelty investigations, which may answer some questions.

Question: We have been told that Dr. Branch visited BCAS recently, and, while there, told staff that the guinea pig story was untrue.
This story involved about 60 guinea pigs that were surrendered to BCAS. Numerous staff members told us that Will Webster, the behavior coordinator at BCAS, was driving a number of the guinea pigs to PA, where they were to be given to the operators of a snake farm to be used as snake food. As we understand it, there was an uproar among BCAS staff and WIll turned around and brought the guinea pigs back to BCAS. Is it Dr. Branch’s position that this did not happen?
Answer: Dr. Branch has taken appropriate action concerning this matter.

8. OpEx Report Summary-As Sam O'Neil mentioned, the new County Executive formed a group called Operation Excellence (Op Ex) to look into several aspects of BCAS. That report has been posted. It's very detailed and covers numerous important issues. To help the Commission wade through it, I wrote a summary of that report. I'm encouraged by many of the report's findings, but there are also conclusions with which I disagree. These differences are included in my summary.
Here is my summary:
     
                                  SUMMARY OF OP EX REPORT

What the Op Ex Report Is

     The OpEx report examined “the current effectiveness of BCAS operations -- specifically with respect to the care of animals.” 
     It focused on the quality of the environment, medical care of animals, and general comparison of care metrics with respect to several other jurisdictions and overall operations. The report addresses one issue which the Commission has not examined: streamlining the purchasing process.  

What Wasn’t Covered by the Report:

1) An assessment of the policy decisions governing BCAS’ services. 
2) An assessment of BCAS staff salaries, workloads and organization structure. 

3) In-person observations of most of BCAS’ services and practices. 
4) Interviews with members of the Animal Services Commission or attendance at Animal Services Commission
meetings. 


Conclusions

Communication
The report determined that animal care at BCAS is generally very good, but that there are some shortcomings in communication both internally and externally that should be addressed. These are:
1) Coordination between BCAS and BPD Animal Abuse Team Needs Improvement 

2) BCAS Should Develop a Formalized Feedback System to Improve Communications with Constituents. 

3)  BCAS Should Improve Volunteer Management and Engagement. 

4) Communication Between Shelter Staff and Constituents Regarding Animal Surrender Should Improve. 


Owner Requested Euthanasia 

     The report examined this issue because of complaints that constituents felt pressured to request euthanasia during the animal surrender process. 
     The report recommends that all communication should clearly reflect that surrenders to the shelter bear the risk of eventual euthanasia, however there should be no pressure or encouragement from BCAS staff that the owner request euthanasia.
Intake Process
     BCAS should consider a more structured surrender intake process, i.e. managed admission which is becoming more common for shelters. 
This can be done with either scheduled surrender appointments or limited surrender hours. 
The intent is to structure the surrender intake process to create time between a constituent’s initial surrender inquiry to the surrender itself. 
In the meantime, BCAS should work to document all information regarding the reason for surrender to identify if the owner’s problem is a temporary one that could be fixed with support resources (such as medical, behavior or physical supplies/equipment).
     BCAS should provide all possible resources for alternative re-homing. 

 By providing the constituent with as many resources as possible and giving them time to consider all of their options before ultimately surrendering their animal, the shelter would be ensuring that constituents are making as informed a decision as possible before surrendering an animal. 


 The report also recommends that BCAS consider recording client interaction during surrender interviews to  

 Ensure BCAS employee accountability and accuracy of citizen complaint 

 Provide a full and reviewable record of all animal history details for both training and animal care/rehoming 
purposes 


     The reports indicates the main possible drawback is potentially making constituents reluctant to be completely honest about the animal during the interview. 



Handoffs from BCAS Field Officers to the Animal Abuse Team (AAT)  

     The project team concurs there is some unclear delineation of responsibility between the two teams and unclear process when a case’s responsibility changes from one team to the other. Additionally, because of the multi-step review and approval process of police reports, 82% of police reports are received by BCAS within 2 days of the initial incident. However, 3% take over 1 week to be received by BCAS. This delay is a risk to potentially vulnerable animals. To improve this effort, the project team recommends either 
A) Clarify scope and training of AAT and BCoPD operations involvement 
B) Return initial triaging work to BCAS 


Until the new administration’s directive to begin meeting, AS and BCoPD had no formalized information-sharing process. This has since changed and AS and BCoPD now meet weekly to discuss cases and other information sharing issues. 


Volunteers

     The OpEx team recommends instituting monthly meetings between volunteers and BCAS management. Creating these monthly meetings might ensure that volunteers feel that their voices are being heard. 

     The report recommends giving volunteers more ownership of the animal care and enrichment program. 


Enrichment of Administrative-Hold Animals and those that are not readily adoptable. 

The report says it’s understandable that BCAS staff are reluctant to let volunteers handle these animals, but allowing more mentor volunteers to do so may help lessen the workload for BCAS staff and give volunteers more ownership of the enrichment program. This will likely require categorizing the animals more specifically than “admin hold” (ie: do they have medical concerns, behavioral concerns or aggression concerns). 
This would also allow BCAS to consider opening these rooms to persons looking for a lost animal. 

Public/Private Partnership


The report found pros and cons to the idea of turning BCAS into a charitable organization like BARCS. 

Pros include: some discount pricing, easier ability to rapidly respond to constituent concerns and streamlined bureaucracy.
Chief Con: If it becomes a non-profit, that would mean there would be 5 non-profit shelters in the Baltimore area.  That would create more competition for grants and donations.

Separation of shelter administration and municipal administration allows for faster response to public concerns. It also creates trust that the shelter is operating to meet their mission rather than being subject to the county’s focus shifting to a different priority. 




Review operating hours of Spay/Neuter Centers 


Based on volume and cost estimates, demand may not warrant current level of open hours each surgery center. 

Formalizing a feedback process for questions/concerns 

 The report found an erosion of trust and communication between BCAS and the Animal Services Commission. Repairing that relationship will require a more formalized and constructive feedback processes between the two organizations. This process will need to include: 

     The Animal Services Commission should be the primary venue for fielding concerns from constituents at large. 
However, feedback that is sent to the administration directly will be sent to BCAS for tracking and response. 


. Appoint a (possibly temporary) Accountable Party 
At least for the short term, this feedback process will require an accountable party – most likely within the Health Department or Administrative Office – to help facilitate policy decisions, implementation and communication. The purpose of this role is to: 
 Provide support and accountability to the Animal Services Commission regarding their concerns 

 provide resource support to BCAS management in receiving, compiling, triaging and prioritizing inbound 
concerns and communicating statuses and outcomes as improvements are made 


The report examined many of the findings of the Commission report and addendum.

Since we issued the report and addendum, BCAS has never responded to any of our claims. It’s great that the OpEx report obtained BCAS responses to our claims and then provided OpEx group’s determination on each issue. I don’t necessarily agree with the conclusions of the OpEx report on many of these issues. This is not a criticism. But I do think it should lead to further discussion. Here are some of the issues: 

a) Concern Raised by our Commission Report:

Baltimore County Police Animal Abuse Team is not prepared to handle animal control issues.

BCAS response:

“ASOs will retain all of their duties with the exception of initial investigations of animal cruelty, which have been transferred to BCPD. The Howard County Police Department and Harford County Sheriff’s Office are responsible for animal control investigations in their respective jurisdictions.”

OpEx Report Conclusion: 

“The project team verified that ASOs on the BCAS team continue to handle non cruelty/neglect issues. However, recommendations A and B speak to clarifying the roles and responsibilities and improving operational handoffs between BCAS and AAT.”

My Current Concern: 

This does not seem to address the Commission’s concern that police officers at large are not receiving much training in dealing with animal issues. In addition, neither police officers or ASO’s attend the Animal Control Officer Training Academy or other training programs. We have been told by numerous people and by Gary Klunk himself that he attended the Academy and determined it was a waste of time. 
It’s particularly strange to eschew this training because April Doherty and Adam Lippe of the State’s Attorney’s Animal Abuse Division teach some of the courses. 

b) Concern Raised by our Commission Report: BCAS is not following industry Trap-Neuter-Release best practices. BCAS releases TNR cats as far as a mile away from pick-up location 

Best practices: release no more than 300 feet from pick-up.

BCAS Response:

BCAS is not always able to return the cat to the exact location where it was found because it may have been trapped on private property and the owner does not want the cat returned. Cats regularly roam as far as a mile from “home”, so BCAS uses a 1⁄2 mile as the max radius for acceptable return. When finding a release point, BCAS keeps in mind that cats are not expected to cross major roadways or waterways. 

OpEx Report Conclusion:

“In general, policy decisions were not evaluated within the scope of this project—only management and performance within established policies. Items III i, III ii, and III iii all evaluate policy decisions and are therefore out of scope. 
However, the project team will note several things:
1) secondary research suggests that BCAS’ assessment of feral cats’ roaming range is accurate. This would indicate that the 300 feet standard is more restrictive than necessary. “

My Current Concern: 

The issue of property owners not wanting cats returned to their property is something we’ve discussed in our meetings. I believe we need to address this issue through county legislation that would mimic legislation in Baltimore City and other jurisdictions that requires trapped cats to be returned where they were trapped.
In addition, I reached out to someone who does TNR in our area for one shelter and shared BCAS’s position on this issue.
Here was their response:
“It is not acceptable to return cats that far away from the trapping site unless there is some concrete evidence that the cats are also familiar with that area, such as a previous confirmed sighting of the same cat in the immediate area of the return. It is true that cats can roam a mile or even further away from their home base, but that does not mean that they are roaming every street in every direction within that radius. Every colony is different. I've fixed many colonies who never leave the yards of their caregivers.
I understand that when faced with the dilemma of either euthanizing a cat or returning them to a randomized location that it may be tempting to avoid euthanasia, but returning a cat to a randomly selected location within a certain radius does not guarantee that the animal will survive. I would consider that to be a relocation. Successful relocations require a confinement period to acclimate the cats to the new location.”

c) Concern Raised by Our Commission: 

BCAS releases every TNR cat 24 hours after surgery. Best practices: older and/or pregnant cats should be released no sooner than 48 hours.
In addition, BCAS provides sick TNR cats with only “basic TNR package” medical treatment. 
Other counties provide additional treatment to cats through their TNR programs.

 BCAS Response:

“The goal is to release TNR cats as quickly as possible based on their medical needs and other factors. Some cats are kept longer than 24 hours, but some are kept less than that – lactating mothers that have kittens in the wild. The BCAS TNR coordinator is aware of the best practices and trained with the originator of those standards, Best Friends Society.
The goal of the TNR program is to decrease shelter intake and euthanasia, which requires a great number of spay and neuter surgeries. The goal is not to provide “all required medical care” to the many un-owned feral cats in Baltimore County. BCAS veterinarians do their best to evaluate animals to ensure that only “healthy, altered and vaccinated cats” are released.”

OpEx Report Conclusion:

“While best practices are often a good starting point for animal care operations, it does make sense that the BCAS medical staff choose to vary from those guidelines based on the medical needs of individual animals.”

My Current Concern:

It surely makes sense to deviate from best practices for animal welfare reasons. However, Gary Klunk made it clear to us that 24 hours was the general practice with no exception made for older or pregnant cats. Other area TNR programs do offer longer recovery times for these cats. BCAS should be doing it as well because it improves animal welfare.
Gary Klunk made it clear to our Commission that BCAS does not go beyond the basic TNR package. We know that other TNR programs regularly provide necessary health care so that returned cats are healthy and not suffering when they are returned. 
Understanding that quantity of TNR is important in reducing the population of community cats, returning a cat with an illness that will cause suffering and possibly death is an issue of animal welfare.

d)  Concern Raised by Our Commission:

BCAS requires a notarized affidavit to be submitted by a witness/victim before it will investigate “any complaint.” 

BCAS Response:

“Affidavits are not required to begin an investigation. Affidavits are required to issue menacing or dangerous dog declarations and to issue violations with civil monetary penalties and possible other sanctions. BCAS ASOs are not sworn officers, but they may be in other counties, which is why they might not need sworn affidavits.”
OpEx Report Conclusion:
“This process has been looked at several times by County OpEx and the explanation offered by BCAS has been found to be true. In previous project efforts, it was found that if an ASO is able to directly observe the behavior in the complaint, a violation can be issued primarily. However, if not, an affidavit is needed as a charging document to pursue further action/investigation. It may also be pertinent to note that there are certain situations in which even Baltimore County police officers are not permitted to directly issue charging documents and a constituent must file charges directly with the district court.”

My Current Concern:

The Commission has had numerous citizens complain that BCAS would not begin any investigation into their problems until they obtained the notarized affidavit.
Requiring people to get a signed notarized affidavit in any situation can be a deterrent to people making a complaint if they fear retaliation from the owner of the animal they are complaining about or if they lack the money to pay a notary public or if someone does not have transportation to a notary’s office. This issue deserves attention to determine what is necessary to do away with this process. 

e)  Concern Raised By Our Commission:

BCAS does not provide adequate enrichment to animals that are not available for adoption
- enrichment includes, walks, toys, play time. 

BCAS Response:

“BCAS provides enrichment to animals that are not available for adoption by reading aloud to them and providing toys, music, scent enrichment and treats. Non-adoptable animals that are safe enough to be handled, will be done so by staff members only.”

OpEx Report Conclusion:

“This is not an area of performance that currently has defined metrics or goals. If that is necessary to ensure animals are receiving adequate care, it should be defined through the process in Recommendation L 
However, Recommendations F and H also discuss volunteer involvement in general as well as specifically with regard to the enrichment of administrative hold animals.”

My Current Concern:

I understand there are no defined metrics or goals in this area. Allowing volunteers more involvement with these animals is a great starting point. New administrators at BCAS should address whether there are other things that can bring enrichment to these animals.

f)  Concern Raised by Commission:

BCAS will only pick up stray pets if a person requests the animal be picked up within 24 hours of finding it. 
After 24 hours, the person will have to bring the animal to the shelter. 

BCAS Response:

“Conversations with the Assistant Field Services Supervisor indicate that this concern is not at all an accurate depiction of their policy. There are many cases in which pickups will occur more than 24 hours after the animal is found (sometimes at BCAS request for scheduling/resourcing purposes). Most notably, BCAS allows people to see if an animal’s disposition/health is right to be adopted into their own home. BCAS will still send an ASO to pick-up that originally stray animal if it is not a good fit.”

Op Ex Report Conclusion:

“This was not a circumstance that the project team had an opportunity to observe primarily, because it does not happen very often. Their stated policy seems reasonable; if there are persistent concerns that this policy is not being properly followed, those concerns should be tracked and responded to according to Recommendation I.”

My Current Concern:

In hearing about this policy, I myself made a call to BCAS one day and said that a friend had found a stray and asked whether BCAS would pick it up. I was immediately asked how long ago the animal had been found and told that if it was within 24 hours, BCAS would pick it up.

g)  Concern Raised By Our Commission:

BCAS does not allow members of the public to enter stray hold room 
(which “can prevent the reunion of owners and missing pets.”) 
BCAS Response:
“BCAS does not allow members of the public to enter the stray hold room, but will bring animals to the shelter lobby, or in cases of aggressive animals, the outdoor kennel so owners can see the animal. Members of the public are not allowed in the stray hold room because animals in there may be too dangerous to interact with and the room is routinely being sanitized.”

Op Ex Report Conclusion:

“Allowing access to this room is a policy decision that could be revisited. Many shelters allow open access to rooms like this; it requires structure and monitoring, but is feasible. See Recommendation H as well.”

My Thoughts:

Revisiting this policy is definitely warranted.

h) Need TNR law-I would like to recommend consideration of a law mandating the rules for TNR cats in Baltimore County to ensure that all TNR'd cats are returned where they are trapped.

10. General Assembly Legislation-The General Assembly has completed its 2019 session, passing several pieces of animal welfare legislation. I spoke with Lisa Radov of MD Votes for Animals and she provided this information about two of the bills passed by the General Assembly:
a) The Costs of Care Bill which was amended to allow judges to authorize ( but not require) restitution to be paid by convicted animal abusers to the animal control agencies for the costs of caring for their animals. This was very watered  down and did not answer the question of the disposition  of the animals after they were seized. The original bill would have added a process.
b) The Animal Sexual Abuse Bill passed. It will add animal sexual abuse to the offenses covered under Aggravated Animal Cruelty, making it a felony as well as making it a crime to allow an animal to be used for sexual abuse by others. The judge can also not allow that person to own, posses, or reside with an animal and may have to pay for psychological counseling. This was a heavy lift, and a big win.

11. HEART Act and Letter Templates-An important bill has been introduced in the US Senate called the HEART Act. It's aimed at helping animals that are seized in animal fighting cases. Here is information provided by the ASPCA about the HEART Act:
page1image1829232
Fact Sheet
Help Extract Animals from Red Tape (HEART) Act (H.R. 1228 / S. 513)
The Help Extract Animals from Red Tape (HEART) Act was introduced in the 116th Congress in the House by Reps. Judy Chu (D-CA) and John Katko (R-NY) and in the Senate by Sens. Kamala Harris (D-CA) and Susan Collins (R-ME).
What will the HEART Act do?
The HEART Act will expedite the disposition process for animals seized in federal animal fighting cases and ensures the financial responsibility for the cost of theanimals’ care. This legislation will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings. The HEART Act will prevent unnecessary delays in the rehoming and rehabilitation of these animals by reducing from 60 days to 30 days the time period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’welfare when considering further delays.
Why is the HEART Act Necessary?
The status quo for animals seized in federal animal fighting cases poses two major threats to animal welfare. First, the significant length of time animals must be held before courts determine their disposition can result in serious physical and behavioral deterioration
due to chronic stress, even when shelters provide high quality care. Second, the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters. The uncertainty of who is ultimately responsible for the cost of care for the seized animals discourages future animal fighting investigations, which means fewer animals saved.
In August 2013, the ASPCA, at the request of the U.S.Attorney’s Office and the F.B.I., helped rescue nearly 400 dogs in one of the largest federal dog fighting raids in U.S. history. These dogs endured extreme cruelty. Tethered with heavy chains in the summer heat without food or water, severely wounded and scarred from fighting, these dogs suffered in desperate need of veterinary care for injuries and neglect. While many of these dogs now enjoy happy lives in loving homes, far too many of them spent more than a year entangled in legal limbo and red tape.
Who Supports the HEART Act?
Besides the ASPCA and other animal welfare organizations, the HEART Act is endorsed by theNational Sheriffs’ Association and the Association of Prosecuting Attorneys.
page1image16732288
Bam Bam’s Story: Bam Bam was two weeks old when the ASPCA rescued her from an Alabama dog fighting yard as part of a multi-state federal dog fighting ring bust. Once removed from a future of abuse and suffering, Bam Bam was brought to a temporary shelter. While there, ASPCA behaviorists and caretakers provided Bam Bam with food, shelter, veterinary care, and socialization. When she was three months old, Bam Bam was transferred to the Humane Society of Calvert County, where she was fostered until adoption. Because of the timely disposition, the certainty about the cost of her care, and the time and resources spent by animal rescuers and rehabilitators, Bam Bam now lives happily in a loving home in Maryland. The HEART Act will ensure that every animal rescued in a federal animal fighting raid will have an expedited disposition process and that the financial responsibility for its care is met.




I urge you to email our MD Senators Ben Cardin and Chris Van Hollen in support of this bill. It's very easy to do this. Just google their names and each has a place on their Senate website to email them.
Here are two letters you can use as a template if choose: (These letters are slightly different from each other as Sen. Van Hollen co-sponsored a similar bill last year).

Dear Senator Cardin,
     I’m writing to ask for your support of S. 513, known as the HEART Act, introduced in the Senate by Sen. Kamala Harris and Sen. Susan Collins.
     HEART stands for Help Extract Animals From Red Tape. Its aim is to assist animals seized in animal fighting cases.
     As I’m sure you know, animal fighting is terribly cruel. And animals impounded in these cases endure a second hardship, as they’re held at shelters for long periods of time while courts determine their disposition.
     Even when shelters provide high quality care, such long periods in cages can lead to real diminishment of the animals’ physical and behavioral health.
     The HEART Act will expedite the disposition process by reducing from 60 days to 30 days the period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’ welfare when considering further delays.
    And, because the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters, the HEART Act will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings.
     Animals used in fighting rings are victims. They deserve an opportunity to find new and loving homes as quickly as possible.
     I hope you’ll consider supporting this bill, and possibly even choose to co-sponsor it.
                      Sincerely,


Dear Senator Van Hollen,
     I’m writing to ask for your support of S. 513, known as the HEART Act, introduced in the Senate by Sen. Kamala Harris and Sen. Susan Collins.
     I know you cosponsored this bill last Congress.  I ask for your continued support of the identical measure this Congress.
     HEART stands for Help Extract Animals From Red Tape. Its aim is to assist animals seized in animal fighting cases.
     As I’m sure you know, animal fighting is terribly cruel. And animals impounded in these cases endure a second hardship, as they’re held at shelters for long periods of time while courts determine their disposition.
     Even when shelters provide high quality care, such long periods in cages can lead to real diminishment of the animals’ physical and behavioral health.
     The HEART Act will expedite the disposition process by reducing from 60 days to 30 days the period the government has to notify interested parties following the seizure of animals. It will also allow courts to take into account the animals’ welfare when considering further delays.
    And, because the astronomical cost of sheltering seized animals for long periods depletes the financial resources of animal protection agencies and local shelters, the HEART Act will require claimants to reimburse the costs of caring for animals seized in federal animal fighting cases when the government prevails in civil forfeiture proceedings.
     Animals used in fighting rings are victims. They deserve an opportunity to find new and loving homes as quickly as possible.
     I hope you’ll consider supporting this bill, and possibly even choose to co-sponsor it.
                      Sincerely,


12. Please stop by BCAS-Joy Freedman recently visited BCAS and has signed up to become a BCAS foster. Awesome! She urged others to do the same if they can, or at the very least stop by BCAS to show the staff our support.

13. Any Other Business?-This is a sad announcement. Joy Freedman will be resigning from the Commission. Joy has been so dedicated to our work. But it has taken a great deal of her time, and  she needs to focus on her business and other areas of her life. She promised she will always remain involved. Joy has been such an important colleague and friend for me personally. She is a an amazing person and would do anything to help the animals in our community. Thank you, Joy, for your hard work, your warmth, and your support.
Joy's resignation will officially take effect in September.

14. Next Meeting Date and Location-Our next meeting will be held on May 21, 2019 at 6:30. Location TBD.

15. Adjournment







Thursday, March 14, 2019

March 2019 Meeting of the Baltimore County Animal Services Advisory Commission

Hello, all,
Here is a summary of the Commission's March meeting.

            AGENDA
                                      March 12, 2019

1. Call to Order
2. Roll Call-Determination of a Quorum-In attendance were Deborah Stone Hess, Roy Plummer, Ann Gearhart, Larry Townsend, Janice Vincent (by phone) and Julianne Zimmer (by phone).

3. Approval of minutes-Here are the minutes as approved:

BALTIMORE COUNTY ANIMAL SERVICES
ADVISORY COMMISSION
February 19, 2019

The thirty-sixth regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, February 19, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Gerald Brooks, Joy Freedman, Ann Gearhart, Roy Plummer, Larry Townsend, Janice Vincent and Julianne Zimmer (by phone).

Minutes

Minutes from the January 15, 2019 meeting were motioned and approved with changes.

Motion – 

Motioned by: Larry Townsend
Second by: Anne Gearhart
Decision:  Approved

Police/Health Department Meeting

Gerald Brooks was invited to participate in a meeting between the Animal Abuse Team and Animal Services. He was invited as a member of the department and as a commission member.  
The meeting’s aim was to develop a more cohesive relationship and to discuss division of responsibilities. Calls come thru 911, police department and animal services, and the goal is to figure out how to funnel these calls into one place. Gerald said all emergency calls need to go through 911. 
Deb asked if Animal Services is ever the first responder in any of the calls that come in. Gerald said that in most cases, the patrol officer responds to the call first, and a determination is made at that point to have Animal Services respond after an assessment of triage is conducted of the facts and evidence available. 
 If it is not a criminal offense, abuse or neglect, then Animal Services would respond. 
Gerald advised that the meeting lasted for about 30 minutes to one hour and they will meet again. Attendees included Dr. Jones, Gary Klunk, and members of the Animal Abuse Team.
Two members of the Animal Abuse team attended the Commission meeting. Officer Mo Gardner said everything is going well. He did not have statistics (numbers of calls and types of calls that the Team has responded to), as he was notified at the last minute of the meeting. Deb will ask Sgt. Gaynor for the statistics. Officer Gardner advised they are working on creating relationships with patrol units and residents.   
Officer Kolbicki, of the Animal Abuse Team, advised things have smoothed out on their end. 
Joy asked how are hoarding cases are handled. Officer Gardner advised that if the call comes in through 911, a patrol unit would respond first to identify whether Animal Services or the Animal Abuse Team are needed to go in to get the animals, not using forced entry. 

Adopted, then Loose

A German shepherd was adopted from the Baltimore County Animal Shelter (BCAS) on a Thursday, then was seen running loose in Dundalk several days later. The adopter no longer wanted the dog. Someone was able to get the dog into their car and transported it to Dundalk Animal Hospital, which then surrendered the dog back to Animal Services. 

Website Postings Update

Deborah reached out to Donna Metlin who is administrator of a Lost and Found Pets in Baltimore County page. Donna had previously said that BCAS website postings for strays were sometimes delayed. Deborah said Donna advised that website postings for strays has slightly improved.  She said sometimes animals are still posted late, when some of the stray hold period has elapsed, and sometimes after the stray hold is over. 

Baltimore Sun/Towson Times Article

The Baltimore Sun/Towson Times did an extensive article in January about Commission findings concerning owner requested euthanasia.  The Commission learned through interviews with BCAS staff that BCAS pressures owners who surrender pets to request euthanasia, using this to keep live release statistics higher than they really are. The article documented this claim with interviews with BCAS staff.  Deb emailed the article to commission members.

Asilomar Accords

BCAS says that starting in 2015, it began recording data according to the Asilomar Accords. The Asilomar Accords resulted from a gathering of animal welfare industry leaders from across the nation in Asilomar in Pacific Grove, California in 2004. The purpose was to build bridges across varying philosophies, to develop relationships and create goals focused on reducing the euthanasia of healthy and treatable companion animals in the United States. 
They then put forward the Asilomar Accords. Here is what the Accords say about Owner Requested Euthanasia:

“Owner/Guardian Requested Euthanasia (Unhealthy & Untreatable Only): The number of unhealthy and untreatable dogs and cats your shelter or animal group euthanized at the request of their owners/ guardians and the number of dogs and cats ordered to be euthanized by legislative, judicial or administrative action. Do not include any dogs and cats your shelter or animal group euthanized at the request of their owners/guardians and who were considered to be healthy, treatable-rehabili- tatable or treatable-manageable at the time of death. [See M, N, O, P for definitions of healthy, treatable-rehabilitatable, treatable-manageable, unhealthy & untreatable.]” 

The practice of pressuring owners to request euthanasia as a means of influencing live release rates clearly does not comport with the principles of the Asilomar Accords. 

Dog Introduction Video

A video was posted on the BCAS website of a dog named Druzy. In that brief video, the BCAS Behavior Coordinator, was holding a bully breed in a run area. Another staff member introduced Druzy to another dog head-on. Joy freedman who is a Commission member and animal behaviorist said this is not the proper way to introduce dogs to each other. 
That sentiment was echoed by another behaviorist Deborah contacted who said, “They did nothing correctly. You never intro dogs face to face; on a tight leash with corrections. That is setting up the dogs for failure.”

Adopter Returns

Deborah is requesting information from Baltimore County on pets that are adopted from BCAS and then returned. Deborah is interested to learn how many of these animals are returned and whether BCAS learns the reasons why they are returned. If it turns out that the reasons are behavioral, BCAS might want to look into the possibility of offering behavioral resources to adopters. 

Need for TNR Law

Deb talked about the TNR law in Baltimore City which enables BARCS to more easily carry out its TNR program. Deborah would like to examine the possibility of having a similar law in Baltimore County. Deb would like to form a committee to create legislation to aid the Baltimore County TNR program. She believes this may eliminate the problem of owners refusing to accept community cats back on their property as the TNR law would require cats to be returned where they were trapped. This appears to be a reason why BCAS is sometimes returning cats in locations other than where they were trapped. 
Gerald advised that the County Executive Team has a legislature representative, Charles Conner, and we should consider consulting him about this. 
In addition, Julianne expressed concerns that TNR cats at BCAS are not given care for medical conditions they may have.
Several members of the Commission talked about the fact that other TNR programs do provide this care and they are concerned that BCAS does not. In addition, cats brought in for TNR at BCAS are never put in the adoption room even if they are friendly and adoptable and there is available cage space in the cat adoption room.

Upcoming Meeting with County Representative

Joy, Deb and Darla Feeheley, a former member of the commission and who was involved in the drafting of Oscar’s Law, will be meeting with Sam O’Neil. The meeting has been tentatively scheduled for March 5, 2019.  

Any Other Business?

Janice distributed an email about attending one of the County Executive’s Town Hall meetings where she expressed concerns about BCAS. She urged those wishing to contribute ideas or express concerns to email an address set up by the County Administration to take comments. Comments can be sent to Ideas@baltimorecountymd.gov  

Janice talked about a previous visit to Fairfax County’s municipality shelter, and discussed the fact that they, like many other shelters, have a 501C3 group that raises funds for them. Discussion ensued about the possibility of creating a “Friends Of” charity to benefit BCAS.

Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, March 12, 2018 at the Loch Raven Library, 1046 Taylor Ave, Towson, MD 21286, at 6:30 p.m.

Adjournment

Motion to adjourn
Motion by: Gerald Brooks
Second by: Ann Gearhart
Motion approved.

Adjourned at 8:10 p.m.



4. Commission Membership-Our Commission is now down two members. Robert McCullough (Julian Jones's appointee has been promoted to Col. in the Police Dept. and is unable to continue to serve on this Commission. In addition, Maryanne Martin Bailey's work obligations are preventing her from attending our meetings. We'll miss them both and appreciate the contributions they have made.

5. County Responses-The Commission's questions previously had to be directed to Fred Homan. Since his departure from the County, our liaison is now Stacie Burgess, Chief of Communications in the Dept. of Health and Human Services. Stacie has been great. She gets the answers we request and responds quickly back with responses. In addition, when I submitted questions involving salaries at Animal Services, I received a call from Kevin Reed at the Dept. of Health who spent close to 45 minutes on the phone with me, and he responded to followup questions via email.
It appears that Johnny O's promises of transparency are being carried out by those working in the County and we are deeply appreciative.

6. Info on Adoption Returns-One of the questions we have submitted concerns information on animals that are adopted from BCAS and then returned. We're attempting to learn how many animals are returned, and whether BCAS keeps track of the reasons for return. If it turns out that most are returned because of behavior problems, it's clear that BCAS needs to begin offering resources to adopters, including classes on what to expect with a new pet, how to be a responsible and loving pet owner, and classes in obedience training. BARCS offers every dog adopter a free six week course in obedience training.
The goal must always be to not only facilitate adoptions, but to do everything we can to make those adoptions successful, so that animals don't once again find themselves at a shelter.

7. BCAS Salary Information-As mentioned above, I spent a good deal of time on the phone with Kevin Reed of the Dept. of Health and Human Svcs.  learning more about salaries paid to management at BCAS. I appreciate the time he spent to do this,
Salary information is public information. Here is what I learned:
 
The previous Chief of Animal Services, Charlotte Crenson's title was Supervisor Animal Services Division-She was earning an annual salary of $95,467.

Dr. Melissa Jones
While we were told by the former County Administrative Officer Fred Homan that her title is Chief of Animal Services, the salary list we have lists the salary for Chief AS as "0". Mr. Reed confirmed that she is being paid a salary for a position titled,"Senior Administrative Assistant to the CAO (County Administrative Officer)." It appears that title gave Fred Homan the ability pay her a higher salary.
We had wondered whether she was also getting paid as one of the 5 vets at BCAS. She is not.

 (Fiscal year starts on July 1 each year-so July of 2015 was start of FY 2016)

July, 2015 she earned $149,262.
July, 2016 her salary was increased to $172,441. There was a  2% COLA (Cost of Living Adjustment) that year. Her salary increase was 15.5%.
July, 2017 there was again a 2% COLA. Her salary went to $181,182. That is just over a 5% increase.
July, 2018 there was no increase. An increase took effect in January, 2019.
January, 2019 there was a 3% COLA which she received and her salary is now $186,617.

Since July of 2015, her salary has increased by 24.8%

Gary Klunk
in July of 2015 Gary Klunk made $82,406
July 2016-his salary increased to $95,171 a year -there was a 2% COLA that year. His pay increase was 15.4%.
July 2017-he was paid $107,105 a year- there was a 2% COLA that year.  His increase was12.5%.
No raise in July of 2018 but on Jan. 1, 2019 everyone in the County got a Cost of Living Adjustment (COLA) of 3%. Gary got an additional 1.6% (so a total of 4.6% increase)  and now his salary is $112,065.

Since July of 2015, Gary Klunk’s salary has increased from just over $82,000 to just over $112,000. That’s an increase of 36.6%.

8. Police Animal Abuse Unit Stats-Here are stats we have received from the Animal Abuse Team:
Cases assigned- 186
Cases sent to State’s Attorney’s Office- 29
Animals seized- 25
Cruelty- 18 cases
Neglect- 54
Abuse- 6
Animal complaints- 70
Domestic related- 3

There were a lot of questions about these numbers including:
1.What happens in the cases that are domestic related, i.e. were social workers brought in? 
2. Was the Domestic Violence Coordinating Committee part of that process?
3. If children were involved, what was the followup with Youth Services?
4. What happened to all the cases that were not referred to the State's Atty?
5. What was the outcome of those cases that were referred to the State's Attorney?

I will be following up on these questions with the Animal Abuse Team and will report back to the Commission about what I learn. I'll also request that someone from the Team come to our April meeting so we can learn more. Sgt. Gaynor of the Animal Abuse Team is always responsive to my calls and questions. 

9. Health Dept. Visit to BCAS-We have told by numerous BCAS employees that representatives of the Health Dept. including Dr. Branch have visited BCAS recently. On one of those visits, we were told that Dr. Branch said that the incident involving the guinea pigs almost being taken top a snake farm was untrue. Staff members told us they were very upset about this because they knew the story to be true.

10. Meeting with Administration-Joy Freedman, Julianne Zimmer, Darla Feeheley (a former Commission member) will be meeting with Samantha O'Neill who is Senior Advisor in the
Office of the County Executive on March 14th to learn more about the Administration's plans for BCAS. This meeting was referenced in our last meeting and was scheduled for March 5th but was rescheduled for the 14th.

11. General Assembly Legislation-Here is a summary of Animal Welfare Legislation that has come before the General Assembly in the current legislative session. These are proposed bills that have been supported by MD Votes for Animals.

a) HB 501
This bill would have established minimum, commonsense protections for dogs by ensuring that they are not left outdoors and unattended during temperatures below 32 or above 90 degrees.
Status: Was introduced several weeks into the session by Del. Karen Young of Frederick with good intention but without consulting  any animal groups.
Status: This bill did not make it out of committee.
It looks like this might be better handled county by county rather than through statewide legislation.

b) SB 355/HB 641
It is not currently a crime in Maryland to advertise, traffic, or solicit animals for sex on the Internet.
There needs to be a clear definition in Maryland Law about what constitutes sexual abuse to animals so that perpetrators of these crimes cannot escape punishment due to lack of clarity under the current law.
Moreover, the law needs to penalize individuals involved with animal sexual abuse like those who allow their pets to be sexually abused by others (usually for a profit) or force others to sexually abuse animals.
Animal sexual abuse is the single strongest predictor of increased risk for committing child sexual abuse.
Status: Hearing was held in House and Senate committees.  Waiting to see if it comes out of committee.

c) SB-143/HB-213
Cownose Ray Fishery Management Plan and Moratorium on Contests
In 2017, Maryland passed legislation that prohibited Cownose Ray killing contests and required the Department of Natural Resources to prepare a species management plan.
During these brutal contests, often lasting for several days, hundreds of defenseless Cownose Rays were shot with arrows, hit with bats, and then dumped into the Chesapeake Bay.
Since Cownose Rays migrate to the Chesapeake Bay when they are pregnant, many of the victims of these contests are pregnant.
The deadline for the species management plan has passed and the moratorium on the Cownose Rays Killing Contests will expire on July 1, 2019.
SB 143/HB 213 would extend the moratorium on the killing contests and ensure the safety of the Cownose Rays.
Status: Passed unanimously in the Senate with an amendment saying the ban will continue until and unless the Dept. of Natural Resources passes a Species Management Plan.
House version of the bill also passed.

d) SB-152/HB-135-Costs of Care: Criminal Law - Cruelty to Animals - Seizure and Removal
This bill would establish a legal process for individuals whose animals have been seized due to cruelty.
If a court determines that the seizure was lawful and the costs requested were reasonable, they could be required to pay for the animals’ care while the criminal case is being decided.
This would provide relief to animal control agencies in Maryland from incurring debilitating costs in animal cruelty cases, saving tax dollars and animal lives.
36 states have this law, including: Pennsylvania, Virginia, West Virginia and Delaware.
Status: Had Senate hearing. Sen. Bobby ZIrkin put forward a different bill that says if an animal is seized and the person is found guilty they must pay restitution.
This is not very different from current law which
Says they MAY pay restitution. This bill says they WILL pay restitution.
Status: The bill passed full Senate unanimously and has crossed over to the House.
Expected to pass.

e) Insurance- Homeowner’s and Renter’s Policies – Breed Discrimination – SB 647
     -This bill prohibits an insurer from discriminating against certain breeds or mixed breeds of dogs in a homeowner's or renter's insurance policy.
    - Insurance companies maintain that certain breeds of dogs create more claims than other breeds. Therefore, there companies exclude coverage, or surcharge homeowners or renters, based upon that information.
    -Getting homeowner's and renter's insurance can be difficult, if not impossible, for Marylanders with certain breeds of dogs. As a result, people sometimes are faced with a difficult decision to surrender their dogs to shelters or rehome them because they can’t get the homeowner's or renter's insurance required by their banks or landlords.
    -Laws in Michigan and Pennsylvania prohibit insurance companies from denying coverage to homeowners based upon the dog's breed.
Status: The hearing was held Tuesday, 3/12 in the Senate Finance Committee.

12. Any Other Business? I received a call from a good friend who accompanied someone recently in pulling a dog for a rescue. She said that everything went smoothly and the BCAS staff handled everything professionally.
We often focus on problems at BCAS. It's important to also comment when we hear positive feedback! As we have often said, there are many talented and dedicated staff members at BCAS who are working very hard for the animals there.

13. Next Meeting Date and Location-Our next meeting will be held April 16th at 6:30 PM in our usual room on the 3rd floor of the Drumcastle Building at 6401 York Rd.

14. Adjournment















Sunday, February 24, 2019

February 19, 2019 meeting of the Baltimore County Animal Services Advisory Commission

Hi, everyone. I apologize for the delay in posting this. We covered a tremendous amount in our February meeting.
Here is a summary.

                        February 19, 2019 meeting
                                 Baltimore County
               Animal Services Advisory Commission
                                           AGENDA
                                   

1. Call to Order
2. Roll Call (Determination of a Quorum)-In attendance were Deborah Stone Hess, Joy Freedman, Larry Townsend, Janice Vincent, Roy Plummer, Ann Gearhart, Gerald Brooks and Julianne Zimmer (by phone)
3. Approval of Jan., 2019 Minutes-

Here are the January minutes as approved:

BALTIMORE COUNTY ANIMAL SERVICES
ADVISORY COMMISSION
January 15, 2019

The thirty-fifth regular meeting of the Baltimore County Animal Services Advisory Commission was held on Tuesday, January 15, 2019 in the Main Conference Room of the Drumcastle Government Center. This meeting was called to order at 6:30 p.m. by the Chair Deborah Stone-Hess. Members in attendance were: Deborah Stone-Hess, Gerald Brooks, Joy Freedman, Ann Gearhart, Roy Plummer, Larry Townsend, Janice Vincent and Julianne Zimmer.

Minutes

Minutes from the December 4, 2018 meeting were motioned and approved as submitted. 
Ann Gearhart asked for a change of language in the first sentence under the title of Statistics indicating that it is not certain that the statistics are being manipulated but rather that the Commission has information that this is taking place. There was a vote on the motion. 

Motion Failed

Motion to approve the minutes as submitted – 

Motioned by: Joy Freedman
Second by: Julianne Zimmer
Abstained: Ann Gearhart 
The rest of the Commission voted to approve the minutes as submitted
Decision:  Approved

Owner Requested Euthanasia

There was discussion about documents concerning owner requested euthanasia (ORE) that was supplied by BCAS upon the Commission’s request. The Commission requested the documents because of questions as to why the number of ORE had jumped so dramatically. BCAS supplied over 800 documents, so Deborah was unable to review them all. Many of the cases appeared to be as one would expect involving pets that were old and sick. However, some appeared questionable, as did one case concerning an unaltered 2-year old English Mastiff named Cole. Information from Cole’s owner indicated that the dog had playfully bitten a family member when it was one year old, but the skin was not broken. The document later referenced aggression and referred to two bite incidents. But nothing was documented about the second bite. On one form asking whether the owner was requesting euthanasia, the box for “no” was checked, then crossed out and the “yes” box was checked.
There were also cases involving several kittens brought in together that were in very bad health and appeared to possibly be victims of severe neglect. However, the Commission learned that this case was never forwarded to the State’s Attorney’s Animal Abuse Unit. 

Oscar

The Oscar case has been resolved with a plea deal for Oscar’s owner. He pled guilty to one count of failure to provide shelter. He received PBJ, 6 months probation, a $500 fine, a fine of $2300 to pay the forensic vet in the case, and he cannot possess animals for 3 years.

Guinea Pigs

At the Commission’s last meeting, members requested more information on the number of guinea pigs that were euthanized out of a group of 60 that came into BCAS in October of 2018. BCAS had planned to take some of those guinea pigs to a snake farm in Pennsylvania to be used as snake food, but BCAS employees brought the guinea pigs back to BCAS after an outcry from BCAS staff. Of the 60 guinea pigs that were surrendered on October 1, 34 went to a rescue and 20 were euthanized. The remaining 6 were adopted. 

Failure to Quickly Post Photos of Animals on Stray Hold

A letter from Donna Metlin was shared with the commission. Donna administers a Baltimore County lost and found page online. She has documented numerous animals that have not been promptly posted on the BCAS website. This is of concern because there is a three day stray hold period. Any delay in posting reduces the amount of time an owner has to find their missing pet before it goes onto the adoptable floor at the shelter.  Donna has also found cases where the location of where an animal has been found is not correct.

In one case, a woman’s pet Rottweiler went missing. The owner called animal services and employees told her to check the website. There were two Rottweilers at BCAS, and one was, in fact, her dog. But someone at BCAS had mistakenly posted the same picture for both of the. The picture was of the second Rottweiler, not the one belonging to the woman. She asked to see the dogs on stray hold, and was not allowed to do so, as owners are not allowed into the stray hold room at BCAS, nor are they allowed to see the animals on stray hold. After the three day stray hold period, her dog went onto the adoptable floor. Luckily an animal advocate realized what had happened and ultimately the woman did get her dog back.
This could have been completely avoided if members of the public were allowed to see animals on stray hold.
Other shelters in our area allow people to see stray hold animals.

Deb, Julianne and Joy want to find out why there is a policy to forbid the public from seeing animals on stray hold.

Joy again said we need to see all BCAS SOP’s.


Releasing Information to Prior Pet Owner

Management Analyst, for BCAS, called a woman who had adopted a dog from BCAS and told her that the dog’s previous owner had filed a Freedom of Information Act Request to get the information of his dog’s adopter.
Klunk advised her that her personal information was going to be given to the previous owner. 
This contradicts what Commission members have been told in the past which indicated that personal info on adopters would never be given to a previous owner. Deborah reached out to the attorney that works in the County Council office. He then contacted the County Attorney who agreed not to release the information. 
Ann is to check with other agencies within Maryland to see if such information would be released under a Freedom of Information Act request. 

Spay/Neuter on Second Impound

Animals on second impound must be spayed or neutered before BCAS will release them back to their owners, however, the owner of a Yorkie that was on second impound did not want her animal altered and Commission members have been told that she took her complaint to the Director of Health and Human Services, Baltimore County, and he allowed the dog to be released back to her without being altered. There was extensive discussion about this and many Commission members expressed concern about someone being allowed to avoid this rule, which is intended to reduce animal overpopulation. Commission members believe the rule should always be enforced.

Dog Adopted to Elderly Man

A dog at BCAS that was extremely difficult to handle was adopted out to an elderly man who was not capable of handling the dog, He subsequently brought the dog back after receiving numerous bites. 
There was discussion about the importance of counseling adopters to adopt pets that are appropriate for them. 
Commission members want to know more about the number of animals that are returned to BCAS after adoption.

Quarterly Statistics

Commission members reviewed BCAS statistics from the 4th quarter of 2018. 


Meeting with Administration

Darla, Joy, Julianne, and Deb met with Sam O’Neil, administrative senior advisor, from the County Executive’s Office to discuss the Commission’s findings in its most recent annual report and addendum

Volunteers Request

Shelter volunteers requested that the weight of the dog be placed on the kennel cards at BCAS. They were advised by shelter staff that this would have to be approved by the Baltimore County legal department.

Health Certificates for Animals Going to Rescue

When dogs or cats are sent to rescues, Commission members have been told by representatives of rescue organizations, who wish to remain anonymous, that BCAS does not provide a healthy pet certificate. Commission members are checking on this.

Volunteer Question

Can BCAS turn down adopters?
The Commission is checking to find out under what circumstances someone will be refused adoption. 

Announcement of Next Meeting Date and Location

The next meeting is scheduled for Tuesday, February 19, 2018 at Drumcastle Government Center, 6401 York Road, 3rd floor, Main Conference Room at 6:30 p.m.

Adjournment

Motion to adjourn
Motion by: Julianne Zimmer
Second by: Roy Plummer
Motion approved.

Adjourned at 7:50 p.m.

At the start of this meeting, there was once again discussion about obtaining SOP's for BCAS. Last year BCAS provided its SOP's. However, they appeared to be more policies than actual procedures. Gerald Brooks has said on several occasions he would ask for the SOP's for us, but has not yet been able to obtain them. Gerald said he is communicating with Animal Svcs. to see how we can get access to the SOP's.

4. Police/Health Dept. Meeting-Gerald Brooks-Gerald attended a meeting with members of the Baltimore County Animal Abuse Team and representatives of BCAS. Gerald summarized what took place, saying that the meeting's purpose was to go over what some duties were, who was responsible for what and tried to develop a more cohesive relationship with Animal Svcs. and the Animal Abuse Team. They talked about where calls were coming from, how calls were coming in and who would respond to what calls. Gerald said nothing was decided, but some internal issues involving staffing and other things were resolved.
Deborah spoke with Sgt. Sundia Gaynor of the Animal Abuse Team after the Commission meeting. He said, "BCAS and the Animal Abuse Team have been increasing communication and addressing issues that will benefit all stakeholders involved to better care for the animals in Baltimore County."
Sgt. Gaynor and Gerald Brooks say another meeting will be held soon to continue discussions.

Gerald was asked what his title is in the Police Dept. He said he is Assistant to the Chief of Police.

5. Website Postings Update-At our last Commission meeting, Commission members discussed a letter from Donna Metlin who manages a Lost and Found Pets in Baltimore County website. Donna expressed concern that some stray animals' photos are not posted promptly online by BCAS. Since there is only a three day stray hold before stray animals go onto the adoptable floor, this is of real concern because any delay would shorten the amount of time pet owners have to find their missing pets. Deborah provided an update from Donna who says that there are still issues ongoing, that strays are sometimes posted a day or more after they come in to BCAS, and that an incorrect picture of one cat was posted for two days.
These are real issues because the public is not allowed to see animals on stray hold at BCAS and are always told to check the website for photos.
Deborah has requested clarification from Baltimore County officials as to what the policy is concerning stray hold animals and the public and why the public is not allowed in the stray hold room.

6. Baltimore Sun/ Towson Times article-There was an extensive article in the Baltimore Sun and Towson Times in January that lent credence to the Commission's findings that Baltimore County Animal Services pressures those surrendering animals to sign a form requesting euthanasia so that any euthanasia of these animals will not count against BCAS's live release rate.

7. Asilomar Accords-Deborah provided information on the Asilomar Accords. We have been told by Baltimore County that BCAS began recording data according to the Asilomar Accords in 2015. But according to the Asilomar Accords, the only euthanasia that should not be counted against a shelter's live release rate is the euthanasia of animals that are "unhealthy and untreatable." If BCAS is using a request by an owner to euthanize as an excuse to euthanize an animal that is healthy and treatable by definitions provided in the Asilomar Accords, it is not in accordance with the Accords.

8. Dog Introduction Video-A video was posted on the BCAS Facebook page of the BCAS Behavior Coordinator introducing a dog to another dog at the shelter. Joy Freedman who is a behaviorist and dog trainer said the method that was used to introduce the dogs went against everything that a behaviorist would do when introducing two dogs. Deborah reached out to another behaviorist in our area to have him watch the video and comment and he echoed Joy's concerns saying, "Very sad. They did nothing correctly You never intro dogs face to face on a tight leash with corrections. That is setting up the dogs  for failure."

9. Need for TNR Law-Deborah talked about BCAS's policy of returning TNR'd cats sometimes as far as 1/2 to a mile away from the trapping point. It appears this happens in cases where property owners where the cats were trapped  don't want the cats back on their property.
Returning TNR'd cats to the trapping location is critical so that cats can find their source of water, food, and shelter.Baltimore City has laws that require TNR'd cats to be "return the trapped Community Cats to their original location." Deborah wants to explore the possibility of creating legislation for Baltimore County that mimics the city's legislation.
Julianne discussed her concerns that TNR'd cats in Baltimore County's program receive no additional medical treatment beyond the basic TNR package. Very often this means cats are returned with health problems that will cause suffering and possibly death.

10. Upcoming Meeting with County Rep-Deborah, Joy and Animal Advocate Darla Feeheley will meet soon again with Sam O'Neill who is in Johnny O's administration. That meeting will take place in early March after the county has completed its audit of BCAS which is supposed to conclude at the end of February.

11. Any Other Business? Janice Vincent said she spoke at the District 6 Town Hall meeting on February 7th about the "ongoing perceived serious issues at the Baltimore County Animal Shelter."  She mentioned that there are many employees/former employees volunteers and rescue participants who want to share their experiences but feel they need a private environment in which to do so. She said that Johnny O felt they could do so in a private meeting or in private phone calls. He told her she would be receive contact info for someone on his Operation Excellence Team. She reached out to the District 6 Outreach Coordinator  who said he would like permission to share her information with the audit team. He also provided an email that those wishing to remain anonymous could use. The email address is ideas@baltimorecountymd.gov.

12. Announcement of Date and Time of Next Meeting-The Commission's next meeting will not be held on its normal date or in its usual location. It will instead take place on March 12 at 6:30 PM. The Drumcastle Conference Room is not available on that date. We are looking for another location to hold the meeting.

13. Adjournment